---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Recommendations for your AI assets

# Recommendations for your AI assets {#ariaid-title1}

Release version: Australia  
Updated July 17, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Recommendations for AI assets are automatically generated for you to review and act on.

## Overview of recommendations {#recommendations-aisteward-newexperience__section_lzp_shn_y3c}

Recommendations are automatically generated so that you can identify and address issues before they escalate, without the need for manual monitoring. You can view
these recommendations only if you have the AI steward \[sn_ai_governance.ai_steward\] or AI asset owner \[sn_ai_asset_mgmt.ai_asset_owner\] role.

AI Control Tower checks for a range of conditions on your assets on a schedule that varies by recommendation type, giving you a current view of which assets need attention and why.  
Recommendations include, but aren't limited to, the following:

* Activities with no tasks: When an active life-cycle playbook activity is in an onboarding or offboarding phase but has no tasks linked to it, a recommendation is generated. This alerts you that work must be assigned before progress can continue.
* Activities ready to be marked as complete: When every child task under an activity is complete but the activity itself is still open, a recommendation is generated. This helps keep your life-cycle stages from stalling in an open state when the real work is already done.
* A missing or incomplete asset description.
* An asset that has been dormant long enough to be a candidate for retirement.
{#recommendations-aisteward-newexperience__ul_ksx_whn_y3c}

For the complete picture of how recommendations are generated, prioritized, and resolved across all categories, see [Recommendations and AI insights](https://www.servicenow.com/docs/jjhl9faro9QaQ_T6byizhQ "Recommendations and AI insights direct your attention to the AI governance work that matters most, so you can resolve high-impact issues without searching for them.").

## Viewing recommendations {#recommendations-aisteward-newexperience__section_cwq_1pn_y3c}

You can view recommendations in the following locations:

* AI Control Tower Home page: In the Top action items widget.
* Asset record page: In the Needs attention section on the Overview tab, under the Recommendations sub-tab. Select See all Recommendations in Activity Center to open the full list.
* Activity Center: On the Recommendations page.
{#recommendations-aisteward-newexperience__ul_hn1_cpn_y3c}

Select a recommendation to review the reasoning behind it and the asset it applies to.

To resolve a recommendation, use the primary resolution action it offers; for the full procedure, see [Resolve an AI recommendation](https://www.servicenow.com/docs/OLxrPF7cDCA0zq8IMSw5eA "Address an issue or opportunity by running an unsupervised agent, working through a guided conversation with a supervised agent, or resolving the issue yourself.").