--- sourceDocument: Australia Enable AI sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences Release : - australia ft:locale : - en-US ft:publication_title : - Australia Enable AI ft:clusterId : - platai bundleId : - platai workflow : - Platform --- # Reviewing AI asset status # Reviewing AI asset status {#ariaid-title1} Release version: Australia Updated July 28, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Reviewing AI asset status The Overview tab on an AI asset record consolidates critical information about the asset's governance posture, pending work, key details, and delivered value. This centralized view enables ServiceNow customers to monitor and manage AI assets effectively, addressing any required actions directly from the record without navigating away. Show full answer Show less ## Key Features * **Needs Attention List:** Displays recommendations, tasks assigned to you, and unassigned tasks related to the specific AI asset. These are organized into sub-tabs so you can review and act on them efficiently. Recommendations should be validated before taking action. * **AI Governance Radar Chart:** Visualizes the asset's governance status across five dimensions---Quality, Safety, Security, Compliance, and Risk---highlighting strengths and areas requiring attention. Contextual callouts explain recent changes impacting these metrics. * **Key Details Section:** Provides vital information about the asset such as asset tag, type, provider, and its intended use. This enables quick confirmation of the asset's identity and purpose without switching views. * **Value Tracking Widgets:** Show productivity gains (time and cost saved), total AI actions performed, and net AI returns (after costs) over a selectable time range. Each widget includes headline metrics, trend lines, and period comparisons for monitoring asset performance. * **Activity Stream:** Presents a detailed log of the asset's activities with filter options to focus on specific types of events, facilitating granular review of asset operations. * **Actionable Controls:** Depending on the asset's lifecycle and management state, users can initiate change requests, offboarding, move assets to unmanaged status, or disable evaluation mode directly from the record. * **AI Agent Deactivation:** Managed AI agents can be deactivated immediately from their asset record using a kill switch protocol, even if no security events are associated, allowing rapid response to potential issues. ## Benefits for ServiceNow Customers This capability empowers customers to maintain robust governance of AI assets by providing a comprehensive, actionable dashboard that integrates governance insights, operational tasks, and value metrics. Customers can quickly identify issues, validate recommendations, and execute management actions without disrupting their workflow, ensuring AI assets deliver expected value safely and compliantly. Check the governance posture, pending work, key details, and value delivered by a specific AI asset, and act on what needs attention without leaving the record. The Overview tab on an asset record brings together the governance posture, pending action items, key details, and value delivered by that asset on one page. ## Key benefits {#reviewing-ai-asset-status__section_ayd_5mj_bkc} * See the recommendations, tasks, and unassigned work that apply to this asset, and act on them without leaving the record. * Spot governance strengths and weaknesses across quality, safety, security, compliance, and risk on the AI governance radar chart. * Confirm what the asset is and how it's used from its key details. * Track the productivity, usage, and returns this asset has delivered over time. * Review the asset's activity stream. {#reviewing-ai-asset-status__ul_key_benefits} Depending on the asset's management status and lifecycle stage, you can take actions such as creating a change request, creating an offboarding request, moving the asset to unmanaged, or turning off evaluation. Figure 1. Overview tab on an AI asset record ## Viewing items that need attention {#reviewing-ai-asset-status__needs-attention} See the recommendations, tasks assigned to you, and unassigned tasks that apply to this specific asset, and act on them without leaving the record, in the Needs attention list. Recommendations, tasks assigned to you, and unassigned tasks are organized into Recommendations, Assigned to you, and Unassigned sub-tabs. Confirm that a recommendation is accurate and aligns with your needs before acting on it. Select See all Recommendations in Activity Center to review work that applies to other assets. For more information about how recommendations differ from lifecycle tasks and how they're generated, see [Recommendations and AI insights](https://www.servicenow.com/docs/jjhl9faro9QaQ_T6byizhQ "Recommendations and AI insights direct your attention to the AI governance work that matters most, so you can resolve high-impact issues without searching for them."). ## Reviewing AI governance {#reviewing-ai-asset-status__ai-governance} Spot at a glance which governance dimensions are strong and which need attention, in the AI governance radar chart. The chart summarizes this asset's governance control posture across five dimensions: Quality, Safety, Security, Compliance, and Risk. Review the callout for context on a recent change, such as a drop in a session's quality score. ## Confirming key details {#reviewing-ai-asset-status__key-details} Confirm what this asset is and how it's used, without switching tabs, from the Key details list. The list shows the asset tag, asset type, provider, and use and purpose for this asset. To edit these values or review the asset's full metadata, see [Managing AI asset details](https://www.servicenow.com/docs/nLgHpyTSSCq6xT31NvTBZA "Confirm what an AI asset is, who owns it, how it operates, and what other assets depend on it before approving a change, investigating a score, or responding to an audit question."). ## Tracking asset value {#reviewing-ai-asset-status__value-widgets} Track the productivity, usage, and returns this asset has delivered over a selected period, in the Productivity gains, Total AI actions, and Net AI returns widgets. Each widget shows a headline number, a trend line, a period-over-period comparison, and the exact date range the numbers are summed over. Productivity gains : The hours and money saved from this asset's usage during the selected period. Total AI actions : The total number of LLM-related actions this asset performed during the selected period. Net AI returns : The net returns this asset delivered after deducting the cost of running it during the selected period. ## Viewing activity {#reviewing-ai-asset-status__activity} Review this asset's activity stream from the Activity list. Use the filter and settings controls to narrow the stream to the activity types you want to review. * **[Recommendations for your AI assets](https://www.servicenow.com/docs/ucBNFJGAdT4WGRyFBmegWg)** Recommendations for AI assets are automatically generated for you to review and act on. * **[Deactivate a managed AI agent](https://www.servicenow.com/docs/Fu91DqHah4nXTwwvRkQcWA)** Deactivate a managed AI agent directly from its asset record using kill switch protocol, even if the agent has no associated security event.