---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Software Asset Management AI agents

# Software Asset Management AI agents {#ariaid-title1}

Release version: Australia  
Updated August 4, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The following AI agents are available for Software Asset Management.
* **[Microsoft license assignment AI agent](https://www.servicenow.com/docs/EpU7m9SO95o3grmE5b1z2w)**   
  This Software Asset Management agent assigns a Microsoft license to a user for a given request item, handling integration profile selection, reservation order creation, and Entra ID group assignment.
* **[Software entitlement allocation AI agent](https://www.servicenow.com/docs/gnkveK~s056vy8jVsvYPFg)**   
  This Software Asset Management agent allocates software licenses for a request item, handling device selection when required.
* **[Software reclamation rule creation AI agent](https://www.servicenow.com/docs/OtDUS4ZuiMl59DwMC1Z3nQ)**   
  This Software Asset Management agent analyzes software utilization and spend, then creates a reclamation rule based on user-approved criteria.
* **[Software removal candidate evaluation AI agent](https://www.servicenow.com/docs/ELZRbPyPr99Nno6kjw374w)**   
  This Software Asset Management agent identifies unused or underused software licenses and initiates reclamation after user confirmation.