---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Activate the ServiceNow AI Lens skill

# Activate the ServiceNow AI Lens skill {#ariaid-title1}

Release version: Australia  
Updated August 4, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the ServiceNow AI Lens skill to start using generative AI to scan and analyze visual data such as scan artifacts such as images, scanned handwritten notes, Excel sheets, web pages and optimize your workflows.

## Before you begin

* Confirm that the ServiceNow AI Lens application is installed. For more information, see [Configure ServiceNow AI Lens](https://www.servicenow.com/docs/hsUx9Gnce8BHUGjlLOjyFA "If you have the admin role, you can enable the ServiceNow AI Lens application (sn_ai_lens) to extract and comprehend data for various workflows.").
* Perform this task in your ServiceNow instance.
* Role required: admin
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## Procedure

1. Navigate to AllAI Admin HubAI Skills.
2. In the workflow list, select Platform.
3. In the Search using keywords field, enter ServiceNow AI Lens, and press Enter.
4. On the tile for the ServiceNow AI Lens skill, select Turn on.  
5. On the Successfully activated dialog box, select Back to skills.
6. On the ServiceNow AI Lens card, verify that the ServiceNow AI Lens skill is activated.  
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