---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Registration monitor AI agent

# Registration monitor AI agent {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
This AI agent monitors registration task state changes, validates system configurations, and posts audit results to work notes.

## Workflow {#srvc-ex-registration-monitor-ai-agent__zsmdlwierhjt}

The agent monitors a registration task's lifecycle events and posts audit results to its work notes.

1. Check the onboarding version and registration record associated with the task.
2. Verify the related settings record, transport queue record, and consumer configuration.
3. Validate the consumer-side registration settings and summarize the results.
4. Post a success or failure update to the registration task's work notes based on the audit outcome.
{#srvc-ex-registration-monitor-ai-agent__ol_reg_mon}  
{#srvc-ex-registration-monitor-ai-agent__zsmdlwierhjt__entry__2}

| Field | Description |
|-|-|
| Allow third party to access this AI agent | When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the External discoverable field. |
| Allow AI specialists to access this AI agent | When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the Specialist enabled field. |
| Manage long-term memory | When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see [ServiceNow Otto AI agents reference](https://www.servicenow.com/docs/MUqSU8rHp3ao~q3QEWgHkA "Find more information about user roles, tables, and the different properties that are installed in ServiceNow Otto AI agents."). |
| Tools | Scripts :   Post the Message on Registration Task :   Verify isOnboardingVersionV2OrAbove :   Verify Registration Record :   Verify Settings Record :   Verify the Consumer Config :   Verify Transport Queue record Flow Action :   Verify the Consumer settings |
| Allowed user roles The specific user roles that can access this AI agent. | sn_sb.admin |
| Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. | sn_sb.admin |
| Triggers | Optional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://www.servicenow.com/docs/NXqRJBQV_Vw00FEzklcAJw "In the guided setup for an AI agent, add triggers to run the AI agent automatically when certain conditions are met."). |
| Channels | Configure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://www.servicenow.com/docs/access?context=configure-now-assist-va&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US). |
| Used in agentic workflows | Service Exchange Registration Monitor |
[Table 1. Configuration]