---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Telecommunications, Media and Technology AI agents

# Telecommunications, Media and Technology AI agents {#ariaid-title1}

Release version: Australia  
Updated August 4, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The following AI agents are available for Telecommunications, Media and Technology.
* **[Customer Success Management AI agents](https://www.servicenow.com/docs/f9EK2~lLEKy2~hM2IV8SHQ)**   
  The following agents are available for Customer Success Management.
* **[Customer Service Problem Management AI agents](https://www.servicenow.com/docs/li2luPkJT9cTqklkHrItbQ)**   
  The following agents are available for Customer Service Problem Management.
* **[Telecommunications Customer 360 AI agents](https://www.servicenow.com/docs/pyygue10hjB_0K73SbMvsQ)**   
  The following agents are available for Telecommunications Customer 360.
* **[Telecommunications Network Inventory AI agents](https://www.servicenow.com/docs/I2EFQt0RpdfCQkLR7UvtQw)**   
  The following AI agents are available for Telecommunications Network Inventory.