---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Use

# Using Content Understanding {#ariaid-title1}

Use Content Understanding to process and extract meaning from unstructured content in your ServiceNow instance. This section provides an overview of the workflow and links to the tasks required to complete the process.
**Related concepts**   

* [Use Content insights AI agent](https://www.servicenow.com/docs/R8l4Zac13YEUICRRBjnb2Q "Use the Content Insights AI agent to generate information from your inputs, attached documents, or images")