---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Summarize Access Observer logs AI agent

# Summarize Access Observer logs AI agent {#ariaid-title1}

Release version: Australia  
Updated August 14, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
This ServiceNow Vault agent summarizes access observer logs and provides detailed breakdowns by caller type, users, and roles for specific table and column combinations.

## Workflow {#vault-summarize-access-observer-logs-ai-agent__zsmdlwierhjt}

1. Check the user has the security_admin role (required.)
2. Retrieve available table/column combinations that have Access Observer logs, display them with log counts, and let the user pick one.
3. Confirm logs exist for the selected table-column pair.
4. For each of the seven supported caller types (UI action, UI page, script include, scripted REST API, scheduled jobs, business rule, and unidentified sources). Retrieve the access logs and display a summary showing total accesses, users, roles, and caller sources.
5. Point the user to the Field Encryption with Vault module skill for encrypting the field and creating module access policies.
{#vault-summarize-access-observer-logs-ai-agent__ol_wwy_snq_zjc}  
{#vault-summarize-access-observer-logs-ai-agent__zsmdlwierhjt__entry__2}

| Field | Description |
|-|-|
| Allow third party to access this AI agent | When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the External discoverable field. |
| Allow AI specialists to access this AI agent | When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the Specialist enabled field. |
| Manage long-term memory | When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see [ServiceNow Otto AI agents reference](https://www.servicenow.com/docs/MUqSU8rHp3ao~q3QEWgHkA "Find more information about user roles, tables, and the different properties that are installed in ServiceNow Otto AI agents."). |
| Tools | Script :   Check access log counts by caller type :   Check if user has security admin role :   Get Access Logs :   List available table and column combinations |
| Allowed user roles The specific user roles that can access this AI agent. | snc_internal, snc_internal |
| Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. | security_admin, sn_vault_console.vault_console_admin |
| Triggers | Optional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://www.servicenow.com/docs/NXqRJBQV_Vw00FEzklcAJw "In the guided setup for an AI agent, add triggers to run the AI agent automatically when certain conditions are met."). |
| Channels | Configure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://www.servicenow.com/docs/access?context=configure-now-assist-va&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US). |
| Used in agentic workflows | Summarize Access Observer logs |
[Table 1. Configuration]

Learn more about ServiceNow Vault at [ServiceNow Vault](https://www.servicenow.com/docs/access?context=servicenow-vault-landing&version=australia&pubname=australia-platform-security&ft:locale=en-US).