---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Alerts center view

# Alerts center view in the AI Cost Management application {#ariaid-title1}

Release version: Australia  
Updated September 24, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Alerts center view displays alerts related to your AI consumption spend limits. You can review these alerts to prevent potential AI spend overages so that you can stay within budget.

The AI Cost Management application triggers alerts based on the thresholds you set against spend limits. You define spend limits from the Settings view of the AI Cost Management application. These limits and thresholds help you maintain control over your AI spend and avoid overages. For more details on spend limits, see [Set up an AI spend limit](https://www.servicenow.com/docs/XqlqIjhsSxlcutCKquzgxQ "Spend limits define the maximum amount of consumption AI spend permitted each month. Align this spend limit with your organization's AI budget thresholds.").

You access the Alerts center view by selecting Alerts center in the navigation panel of the AI Cost Management application.  
Each alert displays the following information:

* The criticality level of the alert. Levels are determined by comparing how much spend is left before meeting a threshold to how much time is left in the month. {#alerts-center-view__simpletable_vrm_hnz_qkc__entry__2}

  | Alert level | Definition |
  |-|-|
  | Critical | The spend limit has been reached. |
  | High | The spend is over 50% faster than accounted for (for example, the limit might be reached in the last third of a month). |
  | Medium | The spend is as accounted for. |
  | Low | The spend will likely not reach the limit. |
  [Table 1. Alert levels]

  {#alerts-center-view__simpletable_vrm_hnz_qkc}
* The amount of time that has elapsed since the alert was triggered.
* The alert category, such as Account, Cost Center, Department, or User.
* The affected entity, such as a specific user or cost center.
* The amount spent against the spend limit, in both percentage and dollars.
{#alerts-center-view__ul_pq4_kkb_bkc}

Filter the alerts that appear in this view by selecting the Filter icon. When the Refine list window opens, you can select filter by entity type such as the entire organization or users, and also by criticality.

Select Open to take remedial actions.  
To dismiss an alert, select the actions drop-down menu and choose Dismiss.  
Note:  
Dismissing an alert removes it only from your view. It will still display to other users with access to the alert.
For more details on the information and actions that are available for each alert, see [Review AI spend alerts](https://www.servicenow.com/docs/jHdbUq9QwcQMbC6QVcwkqw "Review the AI spend alerts that trigger when you exceed the specified spend limit thresholds. These alerts help you maintain visibility and control over your AI spend so that you can avoid unexpected overages and stay aligned with your AI budget.").