---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-asset-management

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

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bundleId :

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workflow :

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---

# Configure Subscription Cost for Microsoft Copilot

# Configure Subscription Cost for Microsoft Copilot {#ariaid-title1}

Release version: Australia  
Updated October 19, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure monthly cost per seat for Copilot.

## Before you begin

You must have created an integration with Microsoft Copilot. See [Configure Microsoft Copilot integration](https://www.servicenow.com/docs/REn8cZi4hn9XhwQ15cKlRA "Integrate with a Copilot account to import usage data from Copilot.") for more information.

Role required: ai_cost_admin

## Procedure

1. Navigate to AllAI Cost ManagementHome.
2. Navigate to SettingsSubscription costs.  
   The Subscription costs view shows all Copilot account integrations you have configured, with data populated from the initial connection to Copilot.
3. Select the account to configure.
4. In the Edit subscription cost window, enter the monthly cost per seat.  
   The account now displays the cost per seat.

## Result

After you have entered the seat cost information, the AI Cost Management application begins aggregating and storing the seat cost and usage data from Copilot.
The Integrations page updates to show the status of importing usage data and user spend limits. Each time the import happens, this page updates to reflect the status of the last import as one of the following:

* In progress: The import is currently happening.
* Success: All imports are successful. When an import is successful, the timestamp updates to reflect the last successful sync.
* Error: All imports failed.
* Partial success: A portion of the imports failed.

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Use the Logs link to view import logs. You can also check application logs for more information.

Track and monitor your spend and usage based on the data that you retrieve through the
integration. For more details, see [View your AI spend and usage](https://www.servicenow.com/docs/VNUoWEMeTWyu4FU3M2_Zxg "View and analyze your AI spend and usage so that you can optimize your AI licensing costs and plan for future AI investments. You can view your AI spend and usage by account, product, model, cost center, department, or user.").  
Note:  
If you later want to modify the cost per seat, select the Edit icon next to the account name in the list of subscription costs. In the Edit subscription cost window, enter the new monthly cost per seat and then select Update. The changes will be reflected in the next 24 hours.

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