--- sourceDocument: Australia Asset Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-asset-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Home view # Home view in the AI Cost Management application {#ariaid-title1} Release version: Australia Updated September 24, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Home view in the AI Cost Management application The Home view is the main landing page of the AI Cost Management application, designed to give ServiceNow customers a clear snapshot of their AI-related spending and usage. It helps you monitor overall AI costs, identify top consumers, and track alerts related to spending thresholds, enabling effective cost control and management. Show full answer Show less ## Key Features * **Total AI Spend Overview:** Displays the total consumption-based spend across AI providers, currently supporting total spend view for Claude. * **Top Usage Insights:** Highlights the highest AI usage categorized by account, product, model, cost center, department, and user, allowing you to identify key cost drivers. * **Spend Alerts:** Shows alerts triggered when AI spend approaches or exceeds predefined limits. Alerts detail criticality level (Low to Critical), elapsed time, category, affected entity, and spend amount in dollars and percentage. * **Interactive Widgets:** Multiple widgets provide detailed breakdowns including consumption spend by product, subscription spend with seat management toggles, and top consumption spenders with drill-down capabilities for deeper analysis. * **Time Period Filtering:** Allows filtering of all displayed data by selectable time periods, with the default set to "This month." * **Navigation:** The Home view opens automatically when launching the application and can be accessed anytime via the navigation panel. ## Practical Use ServiceNow customers can leverage the Home view to quickly understand where AI costs accumulate, monitor spending trends, and proactively manage budgets through alerts and detailed spend breakdowns. The drill-down links enable targeted investigation into specific departments or users, facilitating informed decision-making and cost optimization. The Home view is the landing page of the AI Cost Management application. This view provides an overview of key AI spend metrics to help you understand your overall AI spend and usage. You can use the Home view to perform the following tasks: * View the total overall spend across your AI providers. * View the highest usages of your AI providers by account, product, model, cost center, department, and user. * View alerts for AI spend that approaches or exceeds your defined thresholds on spend limits. {#home-view__ul_bgp_scr_xjc} The Home view is the first view that opens when you launch the AI Cost Management application. To navigate back to the Home view from any other view, select Home in the navigation panel of the application. You can also filter your results by time period by using the time period drop-down list. The default time period is This month.{#home-view__table_xtz_jy5_kkc__entry__2}{#home-view__table_xtz_jy5_kkc__entry__3}{#home-view__table_xtz_jy5_kkc__entry__5}{#home-view__table_xtz_jy5_kkc__entry__7}{#home-view__table_xtz_jy5_kkc__entry__9}{#home-view__table_xtz_jy5_kkc__entry__11}{#home-view__table_xtz_jy5_kkc__entry__13} | Widget | Description | | Top action items | Alerts triggered when consumption-based AI spend has exceeded the spend limit thresholds that you have defined. Each alert displays the following information: * The criticality level of the alert. The levels are Low, Medium, High, and Critical. * The amount of time that has elapsed since the alert was triggered. * The alert category, such as Account, Cost Center, Department, or User. * The affected entity, such as a specific user or cost center. * The amount spent against the spend limit, in both percentage and dollars. {#home-view__ul_aht_4y5_kkc}You can filter the alerts based on the criticality level by selecting an option from the Criticality drop-down menu. You can also perform additional actions by using the actions drop-down menu in each alert: * To view detailed spend and usage information for the affected entity, select Open. * To remove the alert from your view, select the drop-down menu and then select Dismiss. {#home-view__ul_vn3_vy5_kkc} | | Consumption spend | Total overall spend across your consumption-based AI accounts. The AI Cost Management application calculates this spend based on your token consumption. Note: You can currently view the total spend for Claude only. | | Subscriptions | Total spend across subscription accounts. Use the toggle to view the number of seats. By default, the widget shows the entitlement amount or number of sets. Use the dropdown menu to instead view by assigned or unassigned amount or seats. | | Consumption | Total consumption spend broken down by product. | | Consumption breakdown | Breakdown of consumption spend. Use the toggle to change the Y axis. | | Top consumption spenders | Top five accounts, products, models, cost centers, departments, and users with the highest overall AI usage. Select an entity's link, such as department or user name, to drill down into details of their spend. See [View your AI spend and usage](https://www.servicenow.com/docs/VNUoWEMeTWyu4FU3M2_Zxg "View and analyze your AI spend and usage so that you can optimize your AI licensing costs and plan for future AI investments. You can view your AI spend and usage by account, product, model, cost center, department, or user.") for more information. | |-|-| [Table 1. Home view widgets] {#home-view__table_xtz_jy5_kkc}