---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Install

# Install ServiceNow Otto for Cloud Cost Management (CCM) {#ariaid-title1}

Release version: Australia  
Updated August 18, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
If you have the admin role, you can install the ServiceNow Otto for Cloud Cost Management (CCM) application. ServiceNow Otto for CCM enables cloud resource managers and users to use the capabilities of generative AI skills in Cloud Cost Management.

## Before you begin

Role required: admin

## Procedure

1. Go to the [ServiceNow Store](https://store.servicenow.com/store).
2. In the search bar, enter ServiceNow Otto for Cloud Cost Management (CCM) and then select Search.
3. Select the ServiceNow Otto for Cloud Cost Management (CCM) widget and then select Get to make this application available for installation on your ServiceNow instance.
4. On your ServiceNow instance, navigate to AllSystem DefinitionsPlugins.
5. Search for the ServiceNow Otto for Cloud Cost Management (CCM) application.
6. Select Install.
{#install-otto-ccm__steps_hqh_htc_hkc}

## Result

The generative AI skills included in the ServiceNow Otto for Cloud Cost Management (CCM) application are installed on your ServiceNow instance.

## What to do next

Activate the AI Search application on your ServiceNow instance enabling the AI agents to search and get related records.

1. Navigate to AllAI SearchAI Search Status.
2. Trigger the automatic AI Search activation process on your ServiceNow instance by selecting Request AI Search.  
   Note:  
   The activation process can take up to 24 hours.
{#install-otto-ccm__ol_jvj_n4t_w2c}

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