---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create an obligation record

# Create an obligation record in the Hardware Asset Workspace {#ariaid-title1}

Release version: Australia  
Updated August 24, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create an obligation record for signed contracts in the Hardware Asset Workspace to fulfill the responsibilities specified in the contract through obligation tasks.

## Before you begin

The contract record must be in the Active state.

Role required: sn_cm_obligation.obligation_fulfiller

## Procedure

1. Navigate to WorkspacesHardware Asset WorkspaceContract management.
2. Select the tab for the contract type for which you want to create an obligation.
   * Leases
   * Maintenance
   * Warranties
   * Purchasing agreements
   {#create-obligation-records-ham__choices_rjy_vps_3kc}
3. Select the active contract record.
4. Select the Obligations tab.
5. Select New.
6. On the form, fill in the fields.  
   For a description of the field values, see [Obligation form](https://www.servicenow.com/docs/access?context=cncore-obligation-form&version=australia&pubname=australia-employee-service-management&ft:locale=en-US).
7. Select Save.

## Result

* An obligation record is created for the contract and listed in the Obligations tab.  
  Note:  
  The obligation record is saved in the Obligations \[sn_cm_obligation_obligation\] table.
* The obligation record also appears under ContractsObligations in the Asset Operations view.
{#create-obligation-records-ham__ul_gxh_krs_3kc}

## What to do next

Create an obligation task for the obligation record. For details, see [Create an ad hoc obligation task in Hardware Asset Workspace](https://www.servicenow.com/docs/aM2fRkoO53AoZ1FACjap5A "Create an ad hoc obligation task required only once or at irregular intervals to track and fulfill an obligation specified in a contract.").
* **[Create an ad hoc obligation task in Hardware Asset Workspace](https://www.servicenow.com/docs/aM2fRkoO53AoZ1FACjap5A)**   
  Create an ad hoc obligation task required only once or at irregular intervals to track and fulfill an obligation specified in a contract.

**Related topics**   

* [Work on obligation tasks](https://www.servicenow.com/docs/access?context=cncore-work-on-ob-tasks&version=australia&pubname=australia-employee-service-management&ft:locale=en-US)
* [Approve or reject obligation tasks](https://www.servicenow.com/docs/access?context=cncore-manage-ob-tasks&version=australia&pubname=australia-employee-service-management&ft:locale=en-US)
* [Cancel an obligation task](https://www.servicenow.com/docs/access?context=cncore-cancel-ob-task&version=australia&pubname=australia-employee-service-management&ft:locale=en-US)

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