---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Asset put away

# Managing inventory by putting away assets in the stockroom drop-off location {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Managing inventory by putting away assets in the stockroom drop-off location

The Asset put away feature in ServiceNow enables efficient tracking of asset movement within inventory by managing the transfer of assets from the receiving bay to their designated locations in the stockroom.
This process ensures aisle-space information is completed for each asset, improving inventory organization and accuracy.
Show full answer Show less  

## Key Features

* **Automatic Task Creation:** Asset put away tasks are automatically generated when a hardware asset is created without aisle-space information or when the stockroom field is updated, provided the stockroom is enabled for warehouse tasks.
* **Manual Task Creation:** Inventory users can manually create Asset put away tasks for in-stock assets through the Hardware Asset Workspace.
* **Task Management:** Users can view open put away tasks, update the drop-off location to assign aisle-space, and close tasks once assets are placed in the stockroom.
* **Mobile Support:** The ServiceNow Agent application allows scanning in-stock assets and assigning them to scanned drop-off locations, streamlining the put away process on mobile devices.

## Key Outcomes

* Improved inventory accuracy by ensuring proper location data for assets in the stockroom.
* Enhanced operational efficiency in asset handling through automated and manual task workflows.
* Better visibility and control over asset placement using the Hardware Asset Workspace and mobile scanning capabilities.
* Facilitated compliance with inventory management best practices by tracking asset movements precisely.  
Use the Asset put away feature to track asset movement efficiently in the inventory.  
The Asset put away task enables you to track asset movement from the receiving bay of the inventory to the designated space within the stockroom. The Asset put away task confirms that when an asset is received in the inventory, you have filled the aisle-space information for it. An Asset put away task is automatically created in the Hardware Asset Workspace when the following required business rules are met:

* When a hardware asset is created in the Hardware Asset Workspace and the Aisle-space field value isn't available, an Asset put away task is created. Open the Asset put away task and update the Drop off location field value, to move the asset to designated aisle-space in the stockroom.  
  Note:  
  You can create an Asset put away task manually for the in stock assets in the inventory. For more information about manually creating an Asset put away task in the Hardware Asset Workspace, see [Create an Asset put away task](https://www.servicenow.com/docs/wigJeQsmpZ_JIvwGmLwQdg "Create an Asset put away task manually for the In stock assets in the Hardware Asset Workspace to track the movement of assets within the stockroom.").
* When the Stockroom field is updated for a hardware asset in the [Hardware Asset Details](https://www.servicenow.com/docs/D1D8e8PnYUhgCQTBWGmoTA "Fields on the Hardware Asset Details form help you create hardware, software, consumable, bundle, pallet, mobile, and facility assets.") form, an Asset put away task is created. Open the Asset put away task and update the Drop off location field value, to move the asset to the designated aisle-space in the stockroom.
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Note:  
You can create the Asset put away task for a stockroom only if the stockroom is enabled to perform warehouse tasks. For more information about enabling the feature, see [Enable the asset put away task for your stockroom](https://www.servicenow.com/docs/KBjSDhmDztKXo2lIfgIpHQ "Enable the Asset put away feature for your stockroom so that the Asset put away task is automatically created to track asset movement.").  
In the Hardware Asset Workspace, the inventory users can perform the following actions:

* Create an Asset put away task manually for the in stock assets. For more information, see [Create an Asset put away task](https://www.servicenow.com/docs/wigJeQsmpZ_JIvwGmLwQdg "Create an Asset put away task manually for the In stock assets in the Hardware Asset Workspace to track the movement of assets within the stockroom.").
* View the open put away tasks related to the inventory and stockroom. For more information, see [View open put away tasks for your stockroom](https://www.servicenow.com/docs/bIw79TH2OUjoG1L9Yqx9pA "View the open put away tasks for your stockroom in the Hardware Asset Workspace to get the details of the tasks that need action.").
* Update the Drop off location field for the open task in the Put away form and close it. For more information, see [Close an Asset put away task](https://www.servicenow.com/docs/FBEpzJVgcyQhkzkFtSi2fQ "Add the asset drop-off location for an open Asset put away task and close it in the Hardware Asset Workspace.").
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Using the ServiceNow Agent application, you can scan the in stock assets in the inventory and put them away in the scanned drop-off location. After the asset is placed in the drop-off location within the stockroom, you can close the
Asset put away task. For more information about the mobile experience for Asset put away task, see [Manage asset put away using the ServiceNow Agent application](https://www.servicenow.com/docs/CfX1JRRxML7jqP22HcOCOQ "Scan and put away the assets from the receiving bay in the designated aisle-space using the ServiceNow Agent application.").

