--- sourceDocument: Australia Asset Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-asset-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Viewing your SaaS and SSO subscriptions # Viewing your SaaS and SSO subscriptions {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Viewing your SaaS and SSO subscriptions This guide explains how to view your SaaS and Single Sign-On (SSO) subscriptions within the ServiceNow Software Asset Management (SAM) Core UI. It covers how to list all subscriptions, understand key subscription details, and manage SSO subscription information. While subscriptions can also be viewed in the Software Asset Workspace, this content focuses on the Core UI approach. Show full answer Show less ## Key Features * **Accessing Subscriptions:** Navigate to *All \> SaaS License \> All User Subscriptions* to see a comprehensive list of SaaS and SSO subscriptions. * **Subscription Details Displayed:** The list includes critical columns such as Display Name (publisher and product), User Principal Name (user's email), Software Model, Subscription Profile (integration profile or blank for SSO subscriptions), and Subscription Type (software or SSO). * **Subscription Assigned Date:** Optionally add the Subscription Assigned column to track when a user was granted access. Note that for SSO subscriptions, this date may be blank if access is via group membership. * **Application-Level Subscription View:** All subscriptions for a specific application can be viewed from the Software Subscriptions related list on the software model record. * **SSO Subscription Management:** View details of SSO applications, users, and groups linked to SSO integrations. You can create mappings between SSO groups and software models to manage licenses at the group level. ## Practical Benefits for ServiceNow Customers By leveraging these features, customers can efficiently track and manage SaaS and SSO subscriptions across their organization. This enables better license compliance, clear visibility into user access, and streamlined management of group-based SSO licenses. The ability to map SSO groups to software models helps in controlling license allocation and usage at scale. ## Additional Considerations * For managing subscriptions in the Software Asset Workspace, refer to the SaaS overview dashboard documentation. * Related tasks include setting up integration profiles, reclaiming subscriptions, associating users with subscriptions, and disconnecting SSO apps as needed. View a list of all subscriptions for your SaaS and Single Sign-On (SSO) applications. Important: You can view your SaaS and SSO subscriptions in both the Software Asset Management Core UI and the Software Asset Workspace. This topic provides details on viewing your subscriptions in the Software Asset Management Core UI application. For more information on viewing your subscriptions in the Software Asset Workspace, see [SaaS overview dashboard in workspace](https://www.servicenow.com/docs/p7QtOBZcE2IJrhOFT_qKyA "View all SaaS related analytics for pure SaaS, Microsoft Office 365, and Adobe Cloud in the SaaS overview dashboard in the Software asset analytics view."). To view subscriptions for all SaaS and SSO applications, navigate to AllSaaS LicenseAll User Subscriptions. {#usage-summary-saas__table_gr3_kgz_spb__entry__2} | Column | Description | |-|-| | Display name | The software publisher and product for the subscription. | | User principle name | The user's email address for the subscription. | | Software Model | The software model for the subscription. | | Subscription profile | The direct integration profile for the subscription. This field is empty if the subscription is from an SSO integration. | | Subscription type | Classifies the subscription as a software subscription or an SSO subscription. | [Table 1. Software Subscriptions list] {#usage-summary-saas__table_gr3_kgz_spb} Note: You can add the Subscription assigned column to view the date a user was given access to an app. For SSO subscriptions, this field is empty if the user has access to the app through a group membership. You can also view all subscriptions for an application in the Software Subscriptions related list on the software model. * **[Viewing SSO subscription information](https://www.servicenow.com/docs/5UiNLtA73Sm~quNxlhBZUw)** You can view information about the Single Sign-On (SSO) applications, SSO users, and SSO groups that are associated with your SSO integrations. * **[Create an SSO group software model mapping](https://www.servicenow.com/docs/rhZ6GrZ4S4Uko8YVYCUrFQ)** Create a mapping for an SSO group with a software model to manage your licenses on group level rather than on application level. **Related concepts** * [SaaS License Management setup for large companies](https://www.servicenow.com/docs/hXXHTnTwtN~igtwCivDcLQ "Set up SaaS License Management for large companies to confirm that you can view all SaaS usage data in your ServiceNow instance.") * [SaaS Overview dashboard](https://www.servicenow.com/docs/rQYK9q89ZqI_8SZXG~M73w "Optimize how much your organization spends on SaaS and SSO licensing by analyzing the subscription usage, cost, and compliance of your SaaS applications and SSO providers using the SaaS Overview dashboard.") * [Integrate with SaaS applications](https://www.servicenow.com/docs/nKzvYL64ylsYLmHIwmr0yw "Create an integration profile to view software usage information and optimize stale licenses.") * [Integrate with SSO providers](https://www.servicenow.com/docs/IMOa3sVowp~p4HWumi~K~w "Integrate with a Single Sign-On (SSO) provider to view software usage for all connected SSO applications.") * [Playbook for SaaS integrations](https://www.servicenow.com/docs/kpeL~E8j2QE~jO4czmYBzQ "The SaaS playbook provides step-by-step guidance for integrating an SaaS application. It takes you in a phased way through each stage of the integration process, from initiation to completion.") * [Reclaiming user subscriptions](https://www.servicenow.com/docs/FoBb3VL4c07IvuoOln4HFw "You can reclaim unused SaaS and SSO subscriptions to reduce your total software costs.") * [Delete an integration profile](https://www.servicenow.com/docs/bjxeB_JQH4enrxrfRrxd4Q "If your company stops using a SaaS application or SSO provider, you can delete the integration profile.") * [Subscription identifiers for SaaS and SSO applications](https://www.servicenow.com/docs/TjmJaviqo0bl8SoGiwxIqA#subscription-identifiers "Use the SaaS License Management application to view, manage, and resolve subscription identifiers for your SaaS and SSO applications.") **Related tasks** * [Request SaaS License Management](https://www.servicenow.com/docs/ltQ10fYPUIpL7abgEH0~7A "Request the Software Asset Management - SaaS License Management plugin (sn_sam_saas_int) so that you can create and manage integrations with your SaaS and Single Sign-on (SSO) applications. You can use these integrations to track license usage and to reclaim unused licenses.") * [Review a software reclamation rule](https://www.servicenow.com/docs/QjHAOC5kmvypyG1Pph5iIQ "Use reclamation rules to cancel user subscriptions that have limited to no activity.") * [Create a child alias to set up multiple integration profiles](https://www.servicenow.com/docs/o5L0ctEzWkFYzYxMhh78ew "Create a child alias to set up multiple integration profiles with unique connections and manage different configurations for each integration profile.") * [Create a child alias to set up multiple Cisco Webex integration profiles](https://www.servicenow.com/docs/tt8VAIcmoQIp8onpwzMD5Q "Create a child alias to set up multiple Cisco Webex integration profiles.") * [Create a child alias to set up multiple Confluence Cloud integration profiles](https://www.servicenow.com/docs/RJVtJK15pXQMzjaX88SZ0w "Create a child alias to set up multiple Confluence Cloud integration profiles.") * [Create a child alias to set up multiple Jira integration profiles](https://www.servicenow.com/docs/LoiOTo8e3~AKiviKTX0ieQ "Create a child alias to set up multiple Jira integration profiles with unique connections and manage different configurations for each integration profile.") * [Associate a user with subscription records](https://www.servicenow.com/docs/nza~CLS_7vBH_HGm1w~qKg "If the User field in the Software Subscription [samp_sw_subscription] table is empty, map the field with an associated user in the User [sys_user] table within ServiceNow AI Platform.") * [Disconnect SSO apps](https://www.servicenow.com/docs/G42VXqi1g8ApMT3h2AZfyg "Disconnect an SSO application to stop viewing subscription information for the app, or before creating a direct integration for the app.") *[\>]: and then