---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# SaaS user resolution skill - Triggers and Inputs

# SaaS user resolution skill - Triggers and Inputs {#ariaid-title1}

Release version: Australia  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the triggers and inputs to determine how and when a skill is used. An input identifies the data that is used for a skill, such as the table and fields that are used to resolve SaaS users. A trigger initiates an action, such as when the system generates user resolution rules.

## Triggers for SaaS user resolution skill {#saas-user-resolution-triggers-inputs__triggers_section}

The following table lists the trigger for the SaaS user resolution skill.{#saas-user-resolution-triggers-inputs__table_triggers_sur__entry__2}

| Trigger | Description |
|-|-|
| Auto-triggered | User resolution rules are automatically generated upon the activation of the SaaS user resolution skill. |
[Table 1. Triggers for SaaS user resolution skill]

{#saas-user-resolution-triggers-inputs__table_triggers_sur}

## Inputs for the SaaS user resolution skill {#saas-user-resolution-triggers-inputs__inputs_section}

The following table lists the inputs for the SaaS user resolution skill.{#saas-user-resolution-triggers-inputs__table_inputs_sur__entry__2}

| Input | Description |
|-|-|
| List of fields with the String and Email type. | User \[sys_user\] |
[Table 2. Inputs for the SaaS user resolution skill]

{#saas-user-resolution-triggers-inputs__table_inputs_sur}