---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Use SAM Core UI

# Using Software Asset Management
Core UI {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the Software Asset Management
Core UI framework to manage your licenses, compliance, and optimization.
* **[Create entitlements in Software Asset Management Core UI](https://www.servicenow.com/docs/8ZR9KWQ1FY73pUmBw_wZRQ)**   
  Create entitlements in the Software Asset Management Core UI application to record your license details and allocate purchased software rights to users or devices.
* **[Import bulk entitlements in Software Asset Management Core UI](https://www.servicenow.com/docs/CnWvefrdYyIl4sTn~VszkQ)**   
  You can import multiple entitlements together using a Microsoft Excel spreadsheet in Software Asset Management Core UI.
* **[Create software models in Software Asset Management Core UI](https://www.servicenow.com/docs/kfKmznifMVOSMVTCzoV9aQ)**   
  Create a software model to add product details that are used to connect software rights you purchased with software installations discovered on your system.
* **[View normalization suggestions in Software Asset Management Core UI](https://www.servicenow.com/docs/44xFI3hRRbohQbEZK8nSDA)**   
  View normalization suggestion records that are created for discovery models. You can accept or reject these suggestions.
* **[Software license usage](https://www.servicenow.com/docs/K_GziLbR~smXeeWp0kcdNw)**   
  Review reconciliation results in a simplified workbench view.
* **[Create averages for product life cycles in Software Asset Management Core UI](https://www.servicenow.com/docs/FZr13RjnFuKLyu_aQuTGBw)**   
  Create averages to calculate software End of Life (EOL) and End of Support (EOS) life cycles in the Software Asset Management Core UI application.
* **[Add a software client access record in Software Asset Management Core UI](https://www.servicenow.com/docs/K_8qxp1yEEus28P3kvfe3A)**   
  Add a client access record to track and manage the users or devices that are accessing a particular version of your server software using a client access license (CAL).
* **[Add a custom software product in Software Asset Management Core UI](https://www.servicenow.com/docs/N9dJnDxNRH3gg8_Gn_tqJg)**   
  If a software product does not exist in the Software Library, you can add a custom product. Custom products enable you to normalize and account for homegrown software, or software that is not yet part of the Software Library.
* **[View publisher part number (PPN) suggestions in Software Asset Management classic](https://www.servicenow.com/docs/Y6o0sisBg6S_OfTq9bYocA)**   
  View content service suggestions for your custom PPNs and DMAPS in the Software Asset Management classic application.