---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# EAP Agile Team dashboard

# EAP Agile Team dashboard {#ariaid-title1}

Release version: Australia  
Updated October 28, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
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## Summary of EAP Agile Team dashboard

The Agile Team dashboard in the Enterprise Agile Planning (EAP) workspace offers detailed insights into sprint progress and team performance for Agile teams using Scrum methodology.
Teams using Kanban will access a different dashboard.
Users can choose between a default or custom dashboard tailored to their Agile configuration.
Show full answer Show less  
To view the dashboard, users need the **EAP read-only (snapwadvanced.eapreadonly)** role. Access is via *Workspaces \> Strategic Planning Workspace \> Enterprise Agile Planning*, then selecting the relevant Agile team and the Home tab.

## Key Features

* **Sprint progress metrics:** Percentage of story points completed, total stories, blocked stories, and stories missing estimates.
* **Visual reports:** Bar graph of stories by state, sprint burndown and burnup charts comparing ideal vs. actual pace of story point completion.
* **Goals tracking:** List of sprint goals with status and progress, customizable column arrangement.
* **Velocity tracking:** Average velocity per sprint and velocity trend over the past 90 days to evaluate team performance.
* **Story cycle time visualization:** Bubble chart showing time taken for stories to move from in-progress to completion over the last 30 days, with story points represented by bubble size and detailed hover information.

## Important Considerations

* The **\[EAP\] Daily Data Collection** scheduled job must be activated to populate the Sprint burndown and burnup reports; it runs once daily and counts only stories active during the collection day.
* Stories without story points count as zero in calculations.
* The cycle time chart currently does not support drill-down by selecting individual story bubbles.

## Benefits for ServiceNow Customers

This dashboard enables Scrum team members, team leads, product managers, and portfolio managers to effectively monitor sprint progress, identify blockers, track goal completion, and analyze team performance trends. Activating the data collection job ensures up-to-date reporting, helping teams stay aligned with sprint objectives and optimize delivery velocity.  
The Agile Team dashboard provides you with sprint progress and team performance details for an Agile team in the Enterprise Agile Planning (EAP) workspace.

Agile Teams whose planning methodology is Kanban see the Kanban Team dashboard on the Home tab instead of this dashboard. For more information, see [Kanban Team dashboard in EAP](https://www.servicenow.com/docs/m3PFQ0Kffq024bFoksv~7Q "The Kanban Team Dashboard in EAP provides the work item status and progress metrics for the Agile teams following the Kanban configuration in the Enterprise Agile Planning (EAP) workspace.").

You can use a default dashboard or you can configure a custom dashboard and associate it with your Agile configuration. For more information, see [Configuring custom dashboards in EAP](https://www.servicenow.com/docs/SXofQU_czWwPKk_auo0FAQ "Associate a custom dashboard to your Enterprise Agile Planning configurations to track and measure key metrics for your teams.").

## Required EAP roles {#eap-agile-team-dashboard__section_ds3_vdx_gbc}

The EAP read-only (sn_apw_advanced.eap_read_only) role is required to view the dashboard.

## Access the Agile Team dashboard {#eap-agile-team-dashboard__section_fs3_vdx_gbc}

1. Navigate to WorkspacesStrategic Planning WorkspaceEnterprise Agile Planning.
2. From the Agile structure section of the navigation panel, choose your EAP team.
3. Select the Home tab.
{#eap-agile-team-dashboard__ol_dv2_vcy_bfc}

## Use cases {#eap-agile-team-dashboard__section_gs3_vdx_gbc}

{#eap-agile-team-dashboard__table_wxy_x1r_gbc__entry__2}

| User | Dashboard use |
|-|-|
| * Portfolio manager * Product manager * Team lead * Team member {#eap-agile-team-dashboard__ul_nzp_z2r_gbc} | View the progress and status of your sprint goals, stories, overall progress, and team performance. |
[ ]

{#eap-agile-team-dashboard__table_wxy_x1r_gbc}

## Reports {#eap-agile-team-dashboard__section_ayy_x1r_gbc}

The Sprint burndown and burnup reports use data from the \[EAP\] Daily Data Collection scheduled job. This job is inactive by default, so activate it to collect report data. The job runs once a day, so a day
without collection has no data point. The job counts a story only when the start and end dates of its sprint include the collection day. A story without story points counts as 0 story points.  
{#eap-agile-team-dashboard__table_dw3_bj5_gbc__entry__4}

| Title | Type | Source table | Description |
|-|-|-|-|
| Sprint progress | Gauge ![Sprint progress.]() | sn_apw_advanced_eap_iteration | Percentage of points completed out of the total scope for this sprint. |
| Total stories | Single Score ![Total stories.]() | rm_story | Number of stories that are scheduled for this sprint. |
| Blocked stories | Single Score ![Blocked stories.]() | rm_story | Number of stories that are blocked for this sprint. |
| Total story points | Single Score ![Total story points.]() | rm_story | Sum of points of all stories that are scheduled for this sprint. |
| Stories missing estimates | Single Score ![Stories missing estimates.]() | rm_story | Number of stories that are scheduled for this sprint that don't have story points. |
| Stories by state | Bar graph ![Stories by state.]() | rm_story | Stories that are scheduled for this sprint, grouped by their current state. |
| What does the team plan to achieve in this iteration? | List ![Goals list.]() | sn_gf_goal | Status and progress of your sprint's goals. You can rearrange the columns of the report by selecting the Settings icon (). |
| Sprint burndown by story points | Trend ![Sprint burndown by story points.]() | This trend uses the following indicators: * EAP: Sum of story points of all stories in the current iteration. * EAP: Sum of story points of active stories in the current iteration. {#eap-agile-team-dashboard__ul_obt_jmw_3bc} | Burndown trend comparing the sprint's ideal pace with the current pace. This report can help you analyze if the scope can be completed before the end of the sprint. |
| Sprint burnup by story points | Trend ![Sprint burnup by story points.]() | This trend uses the following indicators: * EAP: Sum of story points of completed stories in the current iteration. * EAP: Sum of story points of all the stories in the current iteration {#eap-agile-team-dashboard__ul_xqx_lmw_3bc} | Burnup trend comparing the sprint's ideal pace with the current pace. This report can help you analyze if the scope can be completed before the end of the sprint. |
| Avg velocity per sprint | Single Score ![Avg velocity per sprint.]() | sn_apw_advanced_eap_iteration | Number of story points the team can complete per sprint. Using this metric, you can evaluate the team's average performance. |
| Velocity | Trend ![Velocity.]() | sn_apw_advanced_eap_iteration | Trend of story points completed by this team in the past 90 days. |
| Story cycle time | Bubble chart ![Bubble chart representation.]() | sn_apw_advanced_story_cycle_time | Time taken for each story to move from an in-progress state to completion. Each bubble on the graph represents a story and the graph shows stories completed in the past 30 days. The height of the bubble from the x-axis shows the time (in days) to move from an in-progress state to completion. The size of the story bubbles is relative to each other based on their story points. Pointing your cursor to a bubble on that chart shows story data such as story points, duration in days to complete, and name. You can compare the cycle times of stories with different story points and analyze the trend in the time taken by the team to complete them. Note: The cycle time chart currently doesn't support selecting the story bubble to drill down into the stories. |
[ ]

{#eap-agile-team-dashboard__table_dw3_bj5_gbc}

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