---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Start or complete iterations in EAP

# Start or complete iterations in EAP {#ariaid-title1}

Release version: Australia  
Updated October 21, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Start an iteration of a Sprint or PI so that your team can start working and tracking progress of work. After your team finishes the assigned work, mark this iteration as complete, directly from the Backlog in Enterprise Agile Planning.

## Before you begin

Role required: sn_cwm.cwm_user

This task doesn't apply to teams connected to CWM. For these teams, start or complete sprints from the CWM Board instead. For more information, see [Connecting EAP with Collaborative Work Management](https://www.servicenow.com/docs/k06qC_XdQbXo6IUNIjll9Q "Enhance visibility and streamline planning for your Agile teams by connecting Enterprise Agile Planning (EAP) with Collaborative Work Management (CWM).").

## Procedure

1. Navigate to WorkspacesStrategic Planning WorkspaceEnterprise Agile Planning.
2. From the Agile structure section of the left navigation panel, choose your EAP team.
3. Complete an iteration.
   1. From the Backlog page, locate the iteration that you want to complete and select Complete \<iteration\>.  
      * For a Sprint, the option is displayed as Complete Sprint.
      * For a PI, the option is displayed as Complete Planning Interval.
      {#start-or-complete-iteration-in-eap__ul_hhp_r5n_21c}  
      Note:  
      Before you complete a Planning Interval, complete all of its child Sprints. If open Sprints of the child teams overlap the dates of the Planning Interval, the Complete Planning interval alert shows how many teams and Sprints are still open. The alert lists each team with its open Sprints. Each Sprint is a link that opens the team Backlog, the Agile 2.0 sprint planning board, or the CWM board, depending on how the team plans its work. Close the Sprints, and then complete the Planning Interval again. To close the alert, select Got it.  

      <br />

   2. Depending on the amount of work that's left incomplete for the current iteration, confirm its completion.  
      * If there are incomplete work items in the current iteration, you're asked to move the incomplete items to the Backlog or any future iteration.

      * If all assigned work is complete, then the iteration is automatically marked complete without any confirmation from you.

      {#start-or-complete-iteration-in-eap__ul_zfp_2vn_21c}  
      Note:  
      When you complete any iteration, it is no longer displayed in the Backlog page, and all the work items which are completed in that iteration are no longer available to view from the Backlog page either.

   {#start-or-complete-iteration-in-eap__substeps_yrv_ffr_21c}  
   The Spillover and New scope fields on the Sprint are calculated from its stories. These fields apply to Sprints
   only, and not to Planning Intervals.

   Spillover
   :   Sum of the story points of the committed stories that are no longer in the iteration when it completes.

   New scope
   :   Sum of the story points of the stories that were added to the iteration after it started.

   Both fields are read-only. Select a value to open the stories that it counts. Cancelled stories aren't counted, and the values are calculated only for Sprints that you complete after you upgrade to this release.
4. Start an iteration.
   1. From the Backlog page, locate the iteration that you want to start and select Start \<iteration\>.  
      * For a Sprint, the option is displayed as Start Sprint.
      * For a PI, the option is displayed as Start Planning Interval.
      {#start-or-complete-iteration-in-eap__ul_yjc_jfr_21c}

      A team can have only one current iteration at a time. Complete the current iteration before you start the next one.

   {#start-or-complete-iteration-in-eap__substeps_nbr_3fr_21c}  
   The stories that are in the iteration when it starts are recorded as its committed stories. This set is what the Spillover and New scope fields are measured against when
   you complete the Sprint.

*[\>]: and then