--- sourceDocument: Australia Strategic Portfolio Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-business-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Strategic Portfolio Management ft:clusterId : - itbm bundleId : - itbm workflow : - Technology --- # Fiscal calendar support for targets # Fiscal calendar support for targets {#ariaid-title1} Release version: Australia Updated November 2, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Fiscal calendar support for targets Fiscal calendar support in ServiceNow allows targets to align their check-in frequencies and value breakdowns with the fiscal periods defined by your organization rather than the standard Gregorian calendar. This feature is configured at the instance level, enabling targets to report progress based on fiscal years, quarters, months, or other fiscal periods depending on the fiscal calendar type in use. Show full answer Show less ## Key Features * **Calendar Mode Configuration:** The calendar mode is controlled by the `sngfa.calendartype` system property, which can be set to either *gregorian* or *fiscal*. If unset, Gregorian mode is the default. * **Check-in Frequency Mapping:** In fiscal mode, the check-in frequencies correspond to fiscal period types: * Yearly → Fiscal year * Quarterly → Fiscal quarter (or 4-4-5 quarter if applicable) * Monthly → Fiscal month * Period → Quad week in a 13-period calendar or 4-4-5 period in a 4-4-5 calendar * Weekly → Available if the fiscal calendar includes weeks * **Frequency Availability by Calendar Type:** * Standard fiscal calendar: yearly, quarterly, monthly * 13-period calendar: yearly, period * 4-4-5 calendar: yearly, quarterly, period * **Default Frequency for New Targets:** In fiscal mode, new targets default to the most detailed supported frequency excluding weekly --- monthly for standard fiscal calendars, and period for 13-period or 4-4-5 calendars. * **Data Integrity and Save Restrictions:** Targets can only be saved if the fiscal calendar fully covers the target's start and end dates at all levels of the selected frequency. Gaps, overlaps, or missing parent periods block saving and breakdown generation, with user-facing messages guiding corrective actions. * **Handling Stale Targets:** Changing the calendar mode may cause existing targets with breakdowns to become stale if their stored breakdowns no longer align with the new calendar. Stale targets can be restored by running a reset job or duplicating the target; duplication excludes remarks, work notes, and history. ## Practical Implications for ServiceNow Customers By enabling fiscal calendar support, organizations can ensure that performance targets and progress reporting accurately reflect their internal fiscal periods, improving alignment with financial planning and operational rhythms. Administrators must configure the calendar mode appropriately and maintain calendar integrity to avoid save issues or stale targets. Users should select check-in frequencies supported by their fiscal calendar and adhere to date ranges fully covered by the calendar to enable successful target tracking and reporting. With fiscal calendar support, the check-in frequency of a target follows the fiscal periods of your organization instead of the Gregorian calendar. Targets can break down their values by Gregorian periods or by the periods of a fiscal calendar. The calendar mode is set for the whole instance. When the mode is fiscal, the form displays the check-in frequencies that the calendar type supports, and the breakdowns that a target generates follow the fiscal periods. ## How the calendar mode is set {#fiscal-calendar-goal-framework__how-the-calendar-mode-is-set} The calendar mode is stored in the sn_gfa.calendar_type system property. The value is `gregorian` or `fiscal`. If the property is not set, the mode is Gregorian. The sn_gfa.calendar_type system property is separate from the older sn_gf.goal_calendar_type system property. Changing the calendar mode can make targets with breakdowns stale when their stored breakdowns no longer match the calendar, even when their check-in frequency is supported by both calendars. A stale target can be recovered by running the reset job or by duplicating the target. The copy doesn't include the remarks, work notes, or history of the stale target. For more information, see [Stale targets](https://www.servicenow.com/docs/wx6aJLRs94klEzcw85xI9w "A target with breakdowns becomes stale when its stored breakdowns no longer match the goal calendar. A stale target can't be changed until its check-in frequency is cleared."). ## Check-in frequencies in fiscal mode {#fiscal-calendar-goal-framework__check-in-frequencies-in-fiscal-mode} In fiscal mode, the form displays only the check-in frequencies that the fiscal calendar type supports. Each frequency maps to a fiscal period type: * Yearly maps to the fiscal year. * Quarterly maps to a fiscal quarter. In a 4-4-5 calendar, it maps to the 4-4-5 quarter. * Monthly maps to a fiscal month. * Period maps to a quad week in a 13-period calendar, or to a 4-4-5 period in a 4-4-5 calendar. The calendar type decides which frequencies are displayed: * A standard fiscal calendar displays yearly, quarterly, and monthly. * A 13-period calendar displays yearly and period. * A 4-4-5 calendar displays yearly, quarterly, and period. Weekly is displayed for any fiscal calendar that generates weeks. In fiscal mode, a new target defaults to the most detailed check-in frequency that the fiscal calendar provides, excluding weekly. For a standard fiscal calendar, the default is monthly. For a 13-period or 4-4-5 calendar, the default is period. In Gregorian mode, a new target has no default frequency. ## When saving and breakdown generation are blocked {#fiscal-calendar-goal-framework__when-saving-and-breakdown-generation-are-blocked} All check-in frequencies that the calendar type supports are always displayed. The fiscal calendar must fully cover the start and end dates of the target at every level of the selected frequency. If the calendar has a gap or an overlap in the target's date range, or if a parent period is missing, the target can't be saved with that frequency, and its breakdowns aren't generated. When a save is blocked, the user sees a message that explains the cause. Depending on the cause, the message asks the user to choose a different frequency, to adjust the target dates, or to contact the administrator. **Related concepts** * [Managing stale targets](https://www.servicenow.com/docs/UoSsU~6khG7Uh2r4BXU0BA "Understand which targets become stale after a goal calendar change, and how to recover them.") * [Setting a goal calendar](https://www.servicenow.com/docs/0n3LZC~YMrKl3hEpqUm6BQ "The goal calendar decides which periods your targets use for their check-in frequency and breakdowns. You can use the Gregorian calendar or a fiscal calendar.")