---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Stale targets

# Stale targets {#ariaid-title1}

Release version: Australia  
Updated November 2, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
A target with breakdowns becomes stale when its stored breakdowns no longer match the goal calendar. A stale target can't be changed until its check-in frequency is cleared.

A goal target has breakdowns that split its value by period, for example by month, quarter, or fiscal period.

## When a target becomes stale {#stale-targets-gf__section-when-a-target-becomes-stale}

The following calendar changes can leave a target stale. These changes apply only when the target has breakdowns and its stored breakdowns no longer match the goal calendar set in the system property:

* The goal calendar switches between Gregorian and fiscal.
* The fiscal calendar type changes.
* Fiscal periods are regenerated or deleted.

A target can also be stale when its check-in frequency is not supported by the calendar. For example, a target with a period frequency becomes stale after the calendar switches to Gregorian. A target whose frequency is supported by
both calendars can also become stale when its breakdowns don't match the regenerated periods.

## What a stale target blocks {#stale-targets-gf__section-what-a-stale-target-blocks}

A stale target can't be changed. Its value and its structure are locked until the target is reset. The target form shows a message that explains the lock and asks the user to contact the administrator.

Targets that are stale are shown with locked rows and empty breakdown cells in the goals list.

## Targets that never become stale {#stale-targets-gf__what-is-not-stale}

A target with the check-in frequency set to None is never stale after a calendar change, because it has no breakdowns. A target with the legacy fortnightly frequency is never stale either. Milestones are not
stale.

## How to clear a stale target {#stale-targets-gf__how-to-clear-a-stale-target}

A stale target can be recovered in one of two ways: by running the reset job, or by duplicating the target. An administrator runs the scheduled job Goal calendar alignment - Reset check-in frequency for stale targets, which clears the check-in frequency of the stale targets. The owner then selects a frequency again, which rebuilds the breakdowns to match the calendar. Alternatively, a goal owner or target owner can duplicate the
stale target and set a check-in frequency on the copy. The copy doesn't include the remarks, work notes, or history of the stale target. For reset steps, see [Reset the check-in frequency of stale targets](https://www.servicenow.com/docs/BtqlLsx7kJ3DbfheFN5zcQ "Clear the check-in frequency of stale targets in a date range after a goal calendar change, so that the owners can select a frequency again.").