---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Organizational plugins for Strategic Portfolio Management

# Organizational plugins for Strategic Portfolio Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
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## Summary of Organizational plugins for Strategic Portfolio Management

Strategic Portfolio Management (SPM) in ServiceNow helps organizations effectively manage demand, balance resources, oversee agile and waterfall projects, plan budgets, and link costs to technical and business services.
Various organizational-level plugins extend SPM capabilities by enabling key entities, roles, and read-only access across different portfolio management domains.
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## Organization-Level Plugins

* **Organization Extension (com.snc.organizationextension)**: Activates core entities such as Goals, Business Units, Enterprise Strategy, and Business Unit Strategy. These modules appear in the Organization application menu and come with demo data on zBoot environments. Additionally, Business Applications and Business Capabilities modules are accessible here, with their tables managed by the Configuration Management (CMDB) plugin.

## Business Unit-Level Plugins

* **Business Stakeholder (com.snc.businessstakeholder)**: Activated at the SPM business unit level, this plugin manages business stakeholder roles. It enables read-only access roles at the product level through child plugins, allowing users to view and approve reports within their scope.

## Product-Level Read-Only Role Plugins

These child plugins provide read-only access roles tailored to specific SPM product areas, empowering business stakeholders to access reports and dashboards without edit permissions:

* **PPM Standard (com.snc.pmoreadroles)**: Grants read-only access to Project Portfolio Management, Timecard dashboards, and resource reports.
* **Agile 2.0 (com.snc.agilereadroles)**: Enables read-only access to Agile Development 2.0, Scrum Programs, and related performance analytics.
* **SAFe (com.snc.safereadroles)**: Provides read-only access for Essential and Portfolio SAFe frameworks and associated analytics.
* **Test Management 1.0 (com.snc.tm1readroles)** and **Test Management 2.0 (com.snc.tm2readroles)**: Allow read-only access to respective Test Management applications and reporting tools.

## Practical Benefits for ServiceNow Customers

By activating these organizational plugins, customers can:

* Structure and align strategic goals and business units within SPM.
* Provide tailored, secure read-only access to business stakeholders at various levels, improving transparency without compromising data integrity.
* Leverage specialized read-only roles to simplify reporting and dashboard viewing across project, agile, SAFe, and test management domains.

This modular approach ensures that organizations can control access finely while providing necessary visibility to stakeholders, enhancing collaboration and governance within Strategic Portfolio Management.  
Strategic Portfolio Management offerings help you better manage demand, balance resources, manage agile and waterfall projects, perform budget planning, and map costs to technical and business services.

## Plugins at the organization level {#it-business-management-bu-level__section_tjv_xxt_mbb}

Organization Extension (com.snc.organization_extension) plugin

:   Organization Extension (com.snc.organization_extension) plugin activates Goals, Business unit, Enterprise strategy, and Business unit strategy entities. It is available on zBoot to all customers with demo data.

    Business Units, Goals, Enterprise Strategy, and Business Unit Strategy modules are available in the Organization application menu.

    Business Applications and Business Capabilities modules are also available within the Organization application menu. Their related tables are moved to Configuration Management (CMDB) (com.snc.cmdb) plugin, which is
    available on zBoot but without demo data.

Business Stakeholder (com.snc.business_stakeholder) plugin

:   Business Stakeholder (com.snc.business_stakeholder) plugin is activated at the SPM business unit level and contains business stakeholder read-only role (child) plugins at SPM product levels. Activating the child plugins at the product level enables the read-only access role at the respective product level. Users with this role can view and approve
    reports at their product level. Following are the child plugins activated at the product levels:

{#it-business-management-bu-level__table_xtn_ky1_rhb__entry__2}

| Plugin | Description |
|-|-|
| Read only roles for PPM Standard (com.snc.pmo_read_roles) plugin | The plugin provides the Read only roles for Project Portfolio Management (PPM) and Timecard (sn_ppm_read). Users with this role can access Portfolio, Program, and Timecard dashboards along with the Resources report. For more information on the list of dashboards and the levels of accessibility on the underlying tables, see [Read only roles for PPM](https://www.servicenow.com/docs/S16f59d4p2Bl3P4bkpDQ8A "For PPM users, the Business Stakeholder (com.snc.business_stakeholder) plugin contains the business stakeholder roles for Enterprise Architecture (formerly APM), ITFM, and PPM. Users with this role can read records of the tables that are used to retrieve data for reports and dashboards and can approve demands and timecards. You can assign this role to any user who is a business stakeholder."). |
| Read only roles for Agile 2.0 (com.snc.agile_read_roles) plugin | The plugin provides a Read only role for Agile Development 2.0, Scrum Programs, and Performance Analytics Content Pack for Agile 2.0 applications. A user with this role can read and retrieve data from these applications and generate reports and dashboards. For information on plugin availability and data access, see [Business stakeholder role for Agile 2.0](https://www.servicenow.com/docs/H9QU1wHxo3Yi0N8wOdBCFQ "Use the business stakeholder role to read and retrieve data from any table of the Agile Development 2.0 and Scrum Programs applications to generate reports."). |
| Read only roles for SAFe (com.snc.safe_read_roles) plugin | The plugin provides a Read only role for Essential SAFe, Portfolio SAFe, and Performance Analytics Content Pack for Essential SAFe. A user with this role can read and retrieve data from these applications and generate reports and dashboards. For information on plugin availability and data access, see [Business stakeholder role for SAFe](https://www.servicenow.com/docs/pJAjn3ApS5H8crOs1C2UpA "Use the business stakeholder role to read and retrieve data from any table of the Essential SAFe and Portfolio SAFe applications to generate reports."). |
| Read only roles for Test Management 1.0 (com.snc.tm1_read_roles) plugin | The plugin provides a Read only role for Test Management 1.0. A user with this role can read and retrieve data from these applications and generate reports and dashboards. For information on plugin availability and data access, see [Business stakeholder role for Test Management 1.0](https://www.servicenow.com/docs/mmkyM_phNHk9r1DEUvcY~w "Use the business stakeholder role to read and retrieve data from any table of the Test Management 1.0 application to generate reports."). |
| Read only roles for Test Management 2.0 (com.snc.tm2_read_roles) plugin | The plugin provides a Read only role for Test Management 2.0. A user with this role can read and retrieve data from these applications and generate reports and dashboards. For information on plugin availability and data access, see [Business stakeholder role for Test Management 2.0](https://www.servicenow.com/docs/xRFetjWUI6d51_LnyST8aA "Use the business stakeholder role to read and retrieve data from any table of the Test Management 2.0 applications to generate reports."). |
[Table 1. SPM plugins for read-only roles]

{#it-business-management-bu-level__table_xtn_ky1_rhb}