---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-business-management

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Configuring demand experiences

# Configuring demand experiences {#ariaid-title1}

Release version: Australia  
Updated October 6, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure demand experiences so that each type of demand has its own custom fields, form view, and visible modules.

A demand experience combines a dynamic category, a form view, and module visibility settings. For an overview of these components, see [Demand experiences](https://www.servicenow.com/docs/hBRO_uXXzD071GGK9CA_1Q "A demand experience defines a governance process and controls which form view, modules, and dynamic attributes appear on a demand.").  
To configure a demand experience, complete the following tasks:

* Create a dynamic category (optional)A default dynamic category is available in the base system, so a custom dynamic category isn't required to create a demand experience. Create one only when demands of a type require custom
  fields that the default category doesn't provide. See [Create a dynamic category](https://www.servicenow.com/docs/uFklBLMTYnu4c~ZEFEZbyg "Create a dynamic category to define the custom fields that appear on demand records of a specific demand experience.").

* Create a demand experienceCreate the demand experience and define its form view, dynamic category, and visible modules. See [Create a demand experience](https://www.servicenow.com/docs/87ugjV~XHYFLsGKp_ZpNow "Create a demand experience to control the form view, demand modules, and dynamic attributes that appear on demands to support configuration independence across different types of demands.").