---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Setting up PPM collaboration for Microsoft Teams

# Setting up PPM collaboration for Microsoft Teams {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Integrate your ServiceNow instance with your organization's
Microsoft Teams to enable collaboration of your projects in Microsoft Teams.

PPM Collaboration uses Microsoft Teams Graph and Microsoft Entra ID spoke actions. These actions include creating a team, adding or removing team members, archiving the team when the project closes, and posting a message when a record is updated. To enable these
spoke actions, integrate your ServiceNow instance with Microsoft Teams Graph and Microsoft Azure AD to authenticate requests. For more information, see [Set up Microsoft Teams Graph spoke](https://www.servicenow.com/docs/access?context=set-up-msteams&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) and [Set up Microsoft Azure AD spoke](https://www.servicenow.com/docs/access?context=set-up-azure&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).  
Important:  
When you activate the Microsoft Teams Graph and Microsoft Azure AD spokes, a [Connection \& Credential
alias](https://www.servicenow.com/docs/access?context=connection-alias&version=australia&pubname=australia-platform-security&ft:locale=en-US) for Microsoft Teams Graph and Microsoft Azure AD is created by default with the IDs sn_msteams_ahv2.Microsoft_Teams_Spoke and sn_azure_ad_spoke.AzureAD respectively. The connection that is active (the Active field is set to true) in Connections related list of this alias uses this default ID to connect your ServiceNow instance to Microsoft Teams Graph and Microsoft Azure AD. Therefore, you can have multiple connections associated with this alias but ensure that only one connection is active at any given time.