--- sourceDocument: Australia Strategic Portfolio Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-business-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Strategic Portfolio Management ft:clusterId : - itbm bundleId : - itbm workflow : - Technology --- # SAFe ART Dashboard # SAFe ART Dashboard {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of SAFe ART Dashboard The SAFe ART Dashboard enables ServiceNow customers to visualize and track the progress of Agile Release Train (ART) members on features and Program Increments (PIs) within a specified timeframe. It provides insights into overall ART velocity, historical performance on PI objectives, and story cycle times. This information supports effective planning and management of upcoming program increments. Show full answer Show less ## Key Features * **ART Summary Tab:** * **Feature Progress:** Horizontal bar chart showing feature completion status across ART members. * **Velocity by PI:** Bar chart illustrating ART velocity trends across multiple PIs, helping assess stability and predictability. * **Cycle Time Tab:** * **Story Cycle Time:** Bubble chart representing the time taken for each story to move from in-progress to completion. Bubble size correlates with story points, and hovering reveals detailed metrics such as cycle time segments (work in progress, testing phases). Users can filter by story states and zoom into dense areas for clarity. * **Program Predictability Tab:** * **ART Program Predictability:** Line chart tracking historical ART performance against PI objectives by business value achieved (percentage). It displays both ART-wide and individual team performances, identifies teams consistently meeting the ideal 80%-100% target range, and includes a linear regression trend line. Interactive data points allow drilling down into specific PI objectives for detailed analysis. ## End Users and Roles This dashboard is intended for SAFe ART users with the role **safescrumuser**, enabling them to monitor progress on features and PIs effectively. ## Upgrade and Usage Notes Customers upgrading from version 1.0.2 or earlier of the Performance Analytics Content Pack for Essential SAFe should install the updated dashboard from the Solution Library. This upgrade improves the layout and adds access to the Story Cycle Time report for enhanced cycle time analysis. Visualize how the ART members are progressing on features and program increments (PIs) over a given period using the SAFe ART dashboard. Gain insight on the overall velocity of the ART members, historical performance of the ART on the PI objectives. Use this information to plan the work for the upcoming program increments. Figure 1. ART Summary tab Figure 2. Cycle Time tab Figure 3. Program Predictability Tab ## End user and roles {#safe-art-dashboard__section_upb_qj4_2fb} {#safe-art-dashboard__table_ov2_tj4_2fb__entry__2} | End user and goal | Required role | |-|-| | SAFe ART user: View how the ART members are progressing on features and PIs. | safe_scrum_user | [Table 1. End user goal with required role] {#safe-art-dashboard__table_ov2_tj4_2fb} ## Data visualizations {#safe-art-dashboard__section_t5q_fl4_2fb} If you are upgrading from version 1.0.2 or earlier of Performance Analytics Content Pack for Essential SAFe, then install this dashboard from Solution Library. This upgrades its layout and provides access to the Story Cycle Time report. For more information, see [Using Solution Library for Essential SAFe dashboards](https://www.servicenow.com/docs/32kie6Tlwfm8_XOAamazWQ "Upgrade to the latest layout of Essential SAFe dashboards using Solution Library."). {#safe-art-dashboard__table_xvt_hl4_2fb__entry__3} | Title | Type | Description | |-|-|-| | Feature Progress | Horizontal bar chart ![]() | View the progress of all the features that the ART members are working on. | | Velocity by PI | Bar chart ![]() | View the velocity of the ART across various PIs. Understand if the ART is achieving a stable, predictable velocity. | [Table 2. ART Summary] {#safe-art-dashboard__table_xvt_hl4_2fb} {#safe-art-dashboard__table_fjt_px1_ddc__entry__3} | Title | Type | Description | |-|-|-| | Story Cycle Time | Bubble chart ![]() | Identify the time taken for each story in the ART to move from an in-progress state to completion. Each bubble on the graph represents a story. The height of the bubble from the x-axis shows how long that story took to move from an in-progress state to completion. The size of the story bubbles are relative to each other based on their story points. Pointing your mouse cursor over a bubble displays the following details about that story: * Story points * Date on which the story is moved to completion * Total cycle time (in days) of the story * Number of days that the story was in the Work in progress state * Number of days that the story was in the Ready for testing state * Number of days that the story was in the Testing state {#safe-art-dashboard__ul_x3p_by1_ddc} From the Story State section towards the right of the report, you can filter the report to view the cycle time of the stories for the selected states. The chart displays the cycle time for each story as the cumulative sum of all duration of the selected states. If the bubbles appear crowded in an area of the chart, zoom in on that area for a clearer view. | [Table 3. Cycle Time] {#safe-art-dashboard__table_fjt_px1_ddc} {#safe-art-dashboard__table_q3d_qx1_ddc__entry__3} | Title | Type | Description | |-|-|-| | ART: Program Predictability | Line chart ![]() | Track the historical performance of the ART on achieving their PI objectives. The series in this report show the performance of the ART as whole and also the performance of each team of the ART. The horizontal axis shows the completed PIs and the vertical axis shows the range of business value achieved in percentage (%). Each series is the representation of the business value achieved, which is calculated from the planned and actual business values of the PI objectives. For more information, see [SAFe PI objectives](https://www.servicenow.com/docs/IfleGRzOAoYIM2nOICWs7g "Use SAFe program increment (PI) objectives to highlight the overall goals for a team or for an agile release train (ART) in a PI."). From the chart, you can see which teams are consistently achieving between 80% and 100% of the set PI objectives, which is the ideal range according to SAFe. The Linear (ART) dotted-line series on the chart provides a linear regression on the business value achieved for the ART. This series serves as an indication of how the scores of the business value achieved are trending. Pointing your mouse cursor at a data point on any of the series gives you the numeric value of business value achieved. * Clicking any of the data points for a PI on the ART series lets you drill down and see the list of PI objectives that are used to plot the chart for the PI which you clicked. Filtering the list by setting the Type column to Program displays the PI objectives only for the ART. * Clicking any of the data points for a PI on a team series lets you drill down and see the list of PI objectives that are used to plot the chart for the PI which you clicked.The objectives shown in this list are only for the selected team. {#safe-art-dashboard__ul_fg3_tx1_ddc} | [ ] {#safe-art-dashboard__table_q3d_qx1_ddc}