--- sourceDocument: Australia Strategic Portfolio Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-business-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Strategic Portfolio Management ft:clusterId : - itbm bundleId : - itbm workflow : - Technology --- # Better together with other ServiceNow applications # Better together with other ServiceNow applications {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Better together with other ServiceNow applications The integration of Strategic Planning with various ServiceNow applications enhances portfolio and product managers' ability to optimize planning, collaboration, and release management. These integrations provide a unified approach to tracking strategic priorities, managing product releases, and aligning work with business strategies. Show full answer Show less ## Key Features * **AI Control Tower Workspace:** Enables tracking and monitoring of strategic priorities, goals, and planning items categorized under Artificial Intelligence. When AI Control Tower is installed, an AI strategy tab with dedicated widgets appears to visualize AI-related strategies, goals, costs, and prioritized work. * **Digital Product Release Workspace:** Allows product managers to link planning items to product enhancements. These items appear in the Release scope page, simplifying tracking and release management directly within the Digital Product Release workspace. * **Collaborative Work Management (CWM):** Integrates CWM Boards as planning items within portfolio plans. Supported lenses include Organization, Project Portfolio, and Strategic Investments, enabling roadmap and goal association with CWM Boards for enhanced prioritization and planning. * **Enterprise Architecture Workspace:** Facilitates planning and prioritization based on business capabilities or applications using the Business Capability lens, aiding enterprise architects in aligning work with strategic business needs. * **Digital Portfolio Management (DPM):** Provides DPM managers with roadmap planning capabilities to monitor portfolio performance and prioritize backlogs, supporting budget decisions and outcome delivery. ## Key Outcomes * Improved visibility and control over AI-related strategic initiatives through the AI Control Tower workspace. * Streamlined release management by linking planning items with product enhancements in the Digital Product Release workspace. * Enhanced collaboration and alignment of goals and plans by integrating CWM Boards within portfolio lenses. * Strategic alignment of enterprise architecture work to business capabilities, fostering better business-IT partnership. * Optimized portfolio performance and budget management through integrated digital portfolio roadmaps and backlog prioritization. The integration of Strategic Planning with other ServiceNow applications helps portfolio and product managers to optimize planning, collaboration, and release management for their products. ## Strategic Planning with AI Control Tower workspace {#better-together-with-other-apps-spw__section_uh2_s3r_zfc} The ServiceNow® AI Control Tower workspace enables you to track and monitor all your strategic priorities, goals, targets, planning items, and execution items---projects and demands categorized as Artificial Intelligence in the Strategic Planning Workspace. Populate the Type field for strategic priorities, the Category field for goals, and the Investment type field for planning items with the Artificial Intelligence option to monitor their progress in the AI Control Tower workspace. For more information, see [Create a strategic priority](https://www.servicenow.com/docs/JJ2jUi5~FxLUZ0WKE6h8kg "As a strategy planner, you can create and manage the strategic priorities for the strategic plans for your organization. Create a strategic priority to orient your organization strategic plan toward your goal."), [Create a goal](https://www.servicenow.com/docs/zoB9f6R4Cwh8JnXXJsi9Jg "Create goals for your portfolio plans and set targets to measure overall goal progress and align goals with your organizational strategic priorities."), and [Add a planning item](https://www.servicenow.com/docs/cqrkvitmPQp4a49Nj9Rr3g "Add new planning items to your portfolio plan's work backlog in Strategic Planning Workspace and ensure that the work pipeline is current."). When AI Control Tower is installed, the AI strategy tab appears in the AI Control Tower workspace, featuring different widgets for AI strategies, goals, targets, costs of planning items, prioritized work, and RIDAC details. For more information, see [AI strategy tab in AI Control Tower](https://www.servicenow.com/docs/access?context=ai-strategy-ai-control-tower&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US). ## Strategic Planning with Digital Product Release workspace {#better-together-with-other-apps-spw__section_qgz_pzs_c2c} Using the Digital Product lens, product managers can plan, prioritize, and roadmap the work for digital products by aligning with the business strategy. As part of planning when you associate planning items with the product enhancement in the Strategic Planning Workspace, those associated planning items appear in the Planning items tab of the Release scope page in ServiceNow Digital Product Release workspace. This tab helps product managers track the status of the planning items associated with the product enhancements in the Digital Product Release workspace itself to ease the release management for their products. For more information, see [Scope of a release](https://www.servicenow.com/docs/access?context=dpr-work-release-scope&version=australia&pubname=australia-it-service-management&ft:locale=en-US). ## Strategic Planning with Collaborative Work Management {#better-together-with-other-apps-spw__section_ahq_gyp_d2c} With the integration of ServiceNow Collaborative Work Management (CWM) with Strategic Planning, you can plan, roadmap, and associate goals to Boards in a portfolio plan. By adding CWM Boards to a lens configuration, you can access them in the Prioritization, Roadmap, and Goals pages of a portfolio plan as planning items. The lenses supported to configure the CWM Board as a planning item are Organization, Project Portfolio, and Strategic Investments. For more information on integration of CWM with Strategic Planning, see [Connecting CWM with Strategic Planning or Portfolio Planning](https://www.servicenow.com/docs/UIox8QlhSgPjz87uo4ZbqA#connect-cwm-spw "Configure Strategic Planning or Portfolio Planning to include CWM Boards so that you can plan, roadmap, and associate goals to Boards in a portfolio plan."). To learn how to update the lens configuration, see [Create or modify a lens in Strategic Planning](https://www.servicenow.com/docs/jOqT5vclIm6a2VcmFPFjfQ "Start defining your company's planning perspectives in Strategic Planning by creating a lens."). ## Strategic Planning with Enterprise Architecture Workspace {#better-together-with-other-apps-spw__section_c3n_xzs_c2c} Using the Business Capability lens, enterprise architects can plan, prioritize, and roadmap the work based on business capabilities or business applications. For information on ServiceNow Enterprise Architecture Workspace, see [Enterprise Architecture Workspace](https://www.servicenow.com/docs/access?context=ea-workspace&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US). ## Strategic Planning with Digital Portfolio Management {#better-together-with-other-apps-spw__section_mpq_2ys_c2c} Integrate ServiceNow Digital Portfolio Management (DPM) with Strategic Planning to provide DPM managers the access to roadmap planning. With this integration, you can: * Optimize portfolio performance by monitoring services and their performance levels in a comprehensive roadmap. * Make informed budgetary decisions and deliver shared outcomes by prioritizing backlogs and managing roadmaps of business applications. {#better-together-with-other-apps-spw__ul_m4z_fys_c2c} For more information, see [Exploring Digital Portfolio Management](https://www.servicenow.com/docs/access?context=dpm-explore-cfw&version=australia&pubname=australia-it-service-management&ft:locale=en-US).