--- sourceDocument: Australia Strategic Portfolio Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-business-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Strategic Portfolio Management ft:clusterId : - itbm bundleId : - itbm workflow : - Technology --- # Portfolio plan RIDACs # Portfolio plan RIDACs {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Portfolio plan RIDACs Portfolio plan RIDAC (Risks, Issues, Decisions, Actions, and Change requests) provides ServiceNow users with a unified, comprehensive view of all governance items related to a specific portfolio plan. It consolidates risks, issues, decisions, actions, and changes across various planning items and goals, enabling portfolio managers, program managers, and team leads to efficiently identify and manage these governance elements without switching between multiple records or menus. Show full answer Show less ## Key Features * **Unified View:** Displays all RIDAC items associated with the portfolio plan in a single interface. * **Comprehensive Scope:** Includes items from demands, projects, epics, capabilities, features, initiatives, strategic programs, and goals within the portfolio. * **Direct Access:** Allows access to governance items directly within the portfolio plan context, eliminating the need to navigate separate risk, issue, decision, action, or change management menus. * **Automatic Rollup:** Governance items roll up through the portfolio hierarchy, providing strategic visibility of risks, issues, and dependencies. * **Strategic Alignment:** Connects operational governance items to portfolio goals and planning elements to monitor strategic impact. ## Practical Benefits for ServiceNow Customers * **Improved Portfolio Oversight:** Quickly understand the health and progress of your portfolio by monitoring all governance items in one place. * **Enhanced Decision-Making:** Validate portfolio-level decisions and maintain alignment between operational activities and strategic objectives with clear visibility of decisions and issues. * **Efficient Risk and Issue Management:** Identify cross-project risks and dependencies through rolled-up RIDAC records, enabling proactive management. * **Reduced Context Switching:** Streamline governance management by accessing all RIDAC items without leaving the portfolio plan interface. ## Accessing Portfolio plan RIDAC ServiceNow users can access the portfolio plan RIDAC page directly within a portfolio plan to view all associated governance items. This centralized view offers a complete governance picture and facilitates easier tracking and management of risks, issues, decisions, actions, and changes across the portfolio. Portfolio plan RIDAC (Risks, Issues, Decision, Actions, and Change requests) provides a unified view of all risks, issues, decisions, actions, and changes for a portfolio plan. Access portfolio governance items directly without navigating to separate RIDAC records. ## What is portfolio plan RIDAC {#portfolio-plan-ridac-spw__section_rtl_hs1_lkc} Portfolio plan RIDAC displays all risks, issues, decisions, actions, and changes that belong to a specific portfolio plan in a unified, holistic view. Portfolio managers, program managers, and team leads can identify and manage governance items across all planning items and goals within the portfolio plan. No navigation between multiple records or menus is required. Portfolio plan RIDAC includes: * **Risks:** Potential threats or uncertainties affecting portfolio execution * **Issues:** Current problems or obstacles requiring immediate attention * **Decisions:** Strategic decisions made during portfolio planning * **Actions:** Tasks or activities required to execute the portfolio plan * **Changes:** Requested changes to portfolio plans, programs, or projects {#portfolio-plan-ridac-spw__ul_stl_hs1_lkc} ## What RIDAC items appear in portfolio plan RIDAC {#portfolio-plan-ridac-spw__section_ttl_hs1_lkc} Portfolio plan RIDAC displays RIDAC items created on planning items and goals that belong to or are associated with the portfolio plan. {#portfolio-plan-ridac-spw__table_utl_hs1_lkc__entry__2} | Planning item type | Description | |-|-| | Demands | RIDAC items created directly on demands within the portfolio plan | | Projects | RIDAC items created on projects that are part of the portfolio | | Epics | RIDAC items created on epics aligned to the portfolio plan | | Capabilities | RIDAC items created on capabilities within the portfolio | | Features | RIDAC items created on features that support portfolio goals | | Initiatives | RIDAC items created on initiatives aligned to portfolio strategy | | Strategic Programs | RIDAC items created on strategic programs within the portfolio | | Goals | RIDAC items created directly on portfolio goals | [Table 1. Planning item types in portfolio plan RIDAC] {#portfolio-plan-ridac-spw__table_utl_hs1_lkc} ## RIDAC use cases for portfolio managers {#portfolio-plan-ridac-spw__section_vtl_hs1_lkc} Portfolio managers use portfolio plan RIDAC to: * Understand risks, issues, decisions, actions, and changes across the entire portfolio * Monitor rolled-up RIDAC records from projects and programs to identify cross-project risks and dependencies * Validate portfolio-level decisions and maintain alignment between operational activities and strategic objectives * Track governance items without context-switching between multiple menus * Assess portfolio health and progress at a glance {#portfolio-plan-ridac-spw__ul_wtl_hs1_lkc} ## Benefits of portfolio plan RIDAC {#portfolio-plan-ridac-spw__section_xtl_hs1_lkc} * **Unified interface:** View all governance items in one place within the portfolio plan * **Holistic perspective:** Consolidates risks, issues, decisions, actions, and changes across all planning items and goals * **Reduced navigation:** Access RIDAC without leaving the portfolio plan context * **Improved visibility:** See portfolio-wide governance status and dependencies * **Automatic rollup:** RIDAC items roll up through the portfolio hierarchy for strategic visibility * **Strategic alignment:** Connect operational RIDAC to portfolio goals and planning items to track strategic impact {#portfolio-plan-ridac-spw__ul_ytl_hs1_lkc} ## Accessing portfolio plan RIDAC {#portfolio-plan-ridac-spw__section_ztl_hs1_lkc} Access the portfolio plan RIDAC page from within a portfolio plan to view all governance items associated with that portfolio. The RIDAC page displays items that belong to planning items within the portfolio plan. This gives you a complete governance picture without navigating to separate risk, issue, decision, action, or change management menus. **Related tasks** * [Create RIDAC item for a planning item](https://www.servicenow.com/docs/fHsMPG9j128Hf30AHMcruw "Create RIDAC items (Risks, Issues, Decisions, Actions, Changes) for a planning item to track and manage governance across the planning lifecycle.")