---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Map a time card category with operational work types

# Map a time card category with operational work types {#ariaid-title1}

Release version: Australia  
Updated October 19, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Mapping custom time card categories with operational work types, you can select the operational resource plans associated with the user for a specific time card period and category.

## Before you begin

Role required: pps_admin

## About this task

By default, all base system time card categories are mapped with the base system operational work types. If mapping is not done for custom categories, the Resource Plan field displays all the operational
resource plans associated with the user when you create a time card.  
During time card creation, after you select a time card category and task or during time sheet submission for other category time cards, operational resource plans are populated for that category and task as described in the following table.{#map-time-card-category__table_kjg_t3j_ylb__entry__3}

| Category | Task | Resource Plan |
|-|-|-|
| * Admin * External labor * Meeting * Phone call * Training * Out of office * Appointment * Time off * KTLO {#map-time-card-category__ul_iy1_xsj_ylb} | Task, project, demand, project task, or demand task, or no value is selected in the Task field. | Displays the resource plans associated with the task, project, demand, project task, or demand task when a task is selected. Consider no resource plans are associated with the selected task, or no task is selected. The mapped operational resource plan for that operational work type for that category is displayed. |
| Custom | Any of the task/project/demand/ project task/demand task | Displays the resource plans associated with the task, project, demand, project task, or demand task when a task is selected. Consider no resource plans are associated with the selected task, or no task is selected. The mapped operational resource plan for that custom operational work type for that category is displayed. If mapping is not done, then all the operational resource plans are displayed. |
| Other category (custom and OOTB) from Time Sheet Portal | NA | Displays the mapped operational resource plans. If mapping is not done, then all the operational resource plans are displayed. |
[Table 1. Operational resource plans for tasks and categories]

{#map-time-card-category__table_kjg_t3j_ylb}

## Procedure

1. Navigate to AllProject AdministrationTime Card Category Mapping.
2. Select New.
3. From the Time card category menu, select the required time card category.
4. From the Operational work type menu, select the operational work type you want to map to the time card category you selected in the previous step.
5. Select Submit.

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