---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# ACC self-tests

# Agent Client Collector diagnostic self tests {#ariaid-title1}

Release version: Australia  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The following table describes each diagnostic self-test that runs in the Agent Self Test Run (`sn_agent_self_test_run`) table.
{#acc-agent-self-tests__entry__2}

| Self-test name | Description |
|-|-|
| Allow List Validation | Checks if the allowlist is enabled and whether the allowlist file is a valid JSON file. |
| Cache Subdirectory Creation | Verifies that a user can create subdirectories in the cache directory. Required by ACC as it creates a directory per plugin. |
| MID Authentication Configuration | Checks if the MID Server authentication is configured. At least 1 authentication method is required. |
| MID Connection | Tests the connection to the MID Server over both HTTP(S) and WebSockets. |
| MID Connection Configuration | Checks if the MID connection is configured. At least 1 MID Server connection is required. |
| OSQuery Test | Verifies OSquery executable availability and executes a basic system query. |
| PAC File | Validates the configured PAC file is accessible and valid. |
| Powershell Version | Validates Powershell installation and version. |
| Ruby Script Execution | Verifies that the current user is able to execute a basic Ruby script. |
| Sudo SS Command Access | Validates sudo access via `ss` command. |
| WMI Permissions | Checks WMI permissions for process queries. |
[Table 1. Agent Client Collector (ACC) diagnostic self-tests]