---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Categorize domain usage

# Categorize domain usage {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Group the domains that users visit in your environment by business relevance, such as AI tools, productivity applications, or security services.

## Before you begin

Verify the Agent Client Collector for Visibility (ACC-VC) VISC Get URL metrics policy is active to enable domain usage discovery to classify any domains. For more information, see [Agent Client Collector for Visibility Content default checks and policies](https://www.servicenow.com/docs/oTbnJzTn7ni4d~Q5ne7XtA "Agent Client Collector for Visibility Content (ACC-VC) provides various checks and policies as well as a business rule.").

Role required: discovery_admin

## About this task

Domain usage discovery relies on how you categorize domains. To identify usage of a website or an application, create a domain signature and assign it to a category.

## Procedure

1. Create a category.
   1. Navigate to AllSystem DefinitionTables.
   2. Open the Entity Categories (`sn_acc_vis_content_entity_category`) list and select New.
   3. On the form, fill in the fields.  
      {#acc-discover-ai-domain-usage__table_ofk_gnh_lkc__entry__2}

      | Field | Description |
      |-|-|
      | Name | The display name of the category. This field is required. For example: AI Tools, Productivity, or Microsoft. |
      | Description | Option to add a brief description of the category to help identify it. |
      | Active | Option to activate the category. Note: You can also activate a saved category later from the Entity Categories list. |
      [Table 1. Entity categories]

      {#acc-discover-ai-domain-usage__table_ofk_gnh_lkc}
   4. Select Save.
   5. **Optional:** View the saved categories in the Entity Categories list.  
      You can activate saved categories from this list by setting Active=true for the relevant categories.
   {#acc-discover-ai-domain-usage__substeps_f25_fnh_lkc}
2. Create a signature.
   1. Navigate to AllSystem DefinitionTables.
   2. Open the URL Domain Signature (`sn_acc_vis_content_url_domain_signature`) table.
   3. Under related links, select Show List.
   4. Select New.
   5. On the form, fill in the fields.  
      {#acc-discover-ai-domain-usage__table_whr_m4h_lkc__entry__2}

      | Field | Description |
      |-|-|
      | Domain type | The display name of the signature. The options are: External or Internal. |
      | Category | The category to which the system assigns matching domains. For example, AI Tools. This field is required. |
      | URL domain | The pattern to match against the URL domain. This field is required |
      | Description | Option to add a brief description of the signature to help identify it. |
      | Active | Option to activate the signature. |
      [Table 2. Domain Signature form]

      {#acc-discover-ai-domain-usage__table_whr_m4h_lkc}
   6. Select Submit.

   {#acc-discover-ai-domain-usage__substeps_esv_dnh_lkc}  
   Saving the signature starts a job that evaluates the visited domains against the signature and categorizes any matches.

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