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sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

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    - australia

ft:locale :

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ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

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workflow :

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---

# Discover Java installation data using Agent Client Collector for Visibility Content Process-Based Discovery

# Discover Java installation data using Agent Client Collector for Visibility Content Process-Based Discovery {#ariaid-title1}

Release version: Australia  
Updated October 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Discover Java installation information in your system using Agent Client Collector for Visibility Content Process-Based Discovery (PBD).

## Before you begin

* Install the latest version of Agent Client Collector for Visibility Content.
* Install the Data Collection for Oracle Global Licensing and Advisory Services (GLAS) store app (`sn_itom_oracleglas`). Policy activation is blocked without this app.
* If you want to collect GLAS hardware data, enable the GLAS hardware data collection policy. This data collection is controlled by the sn_acc_vis_content.file_discovery.enable_glas_hw_collection property.
* Role required: discovery_admin
{#acc-process-based-discovery__ul_t2h_qgn_zjc}

## About this task

Both File-Based Discovery (FBD) and PBD collect Oracle GLAS Java installation data and are supported in Linux, Windows, and macOS environments. PBD uses the Oracle GLAS Java Process Discovery policy, which runs weekly. FBD uses the `java_glas` stream and the File Based Discovery Policy - Java GLAS policy. For details about the FBD process, see [Discover Java installation data using Agent Client Collector for Visibility Content File-Based Discovery](https://www.servicenow.com/docs/lHg3lP_v6bb_PJ0qg_uKyg "Discover file information in your system using Agent Client Collector for Visibility Content (ACC-VC) File-Based Discovery (FBD).").  
Note:  
The Oracle GLAS Java Process Discovery is available starting from Agent Client Collector for Visibility Content version 2.0.4.

## Procedure

1. Activate the process-based discovery policy.
   1. Navigate to AllAgent Client CollectorPolicies.
   2. Select Oracle GLAS Java Process Discovery.
   3. Select Activate.
   {#acc-process-based-discovery__substeps_gpv_wgn_zjc}
2. Grant elevated permissions to the acc user, enabling access to your Java installation directories, for example:  
   * /usr/lib/jvm/\*/bin/java
   * /usr/lib/jvm/\*/\*/bin/java
   * /usr/lib/jvm/\*/bin/jcmd
   * /usr/lib/jvm/\*/\*/bin/jcmd
   * /var/cache/servicenow/agent-client-collector/osquery/bin/osqueryi
   {#acc-process-based-discovery__ul_hhk_33n_zjc}

   You can add additional Java directories during Java installation, as needed.  
   * In a Linux environment, grant elevated permissions in the /etc/sudoers file to access the Java installation directories.
   * In a Windows environment, grant elevated permissions (read and execute) via the system administrator to access the Java installation directories.
   {#acc-process-based-discovery__ul_tct_vgn_zjc}

## Result

When you run Discovery for Java installation, process-based discovery stores the data in the ora_java_audit and ora_java_evidence tables. For details on the data stored in
these tables, see [Data collected during Agent Client Collector for Visibility Content File-Based Discovery](https://www.servicenow.com/docs/f1Ays8ioQ1pSJblBh4p~dg "The following tables describe the data collected during Agent Client Collector for Visibility Content file-based Discovery.").
**Related tasks**   

* [Discover Java installation data using Agent Client Collector for Visibility Content File-Based Discovery](https://www.servicenow.com/docs/lHg3lP_v6bb_PJ0qg_uKyg "Discover file information in your system using Agent Client Collector for Visibility Content (ACC-VC) File-Based Discovery (FBD).")

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