---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# ACC user roles

# Agent Client Collector user roles {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Administrators can assign user roles to grant access to the Agent Client Collector. The following standard roles for the Agent Client Collector Framework (ACC-F) are included in the ServiceNow system with the Agent Client Collector installed on it.
{#acc-users__table_ih3_r3y_fkb__entry__2}

| Role | Description |
|-|-|
| agent_client_collector_admin | All permissions on Agent Client Collector, including: * Access to REST API * Add, edit, and delete policies, checks, agents, web sockets * MID Server management {#acc-users__ul_ohz_5ky_fkb} |
| agent_client_collector_integration | Access to REST API |
| agent_client_collector_user | * View checks and policies * Access to some REST APIs {#acc-users__ul_xsy_p5q_s4b} |
| evt_mgmt_admin | Starts the ACC listener. |
[Table 1. Agent Client Collector user roles]

{#acc-users__table_ih3_r3y_fkb}