--- sourceDocument: Australia IT Operations Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # License key discovery and access control tables # License key discovery and access control tables {#ariaid-title1} Release version: Australia Updated May 27, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of License key discovery and access control tables This content describes the tables, fields, access controls, and scheduled job involved in license key discovery within the Agent Client Collector for Visibility in ServiceNow. It applies to the Australia release version and provides key information for managing and tracking software license keys collected from endpoint devices. Show full answer Show less ## License Key Discovery Tables and Fields License key discovery relies on two main tables: * **License Registry Configuration (snaccviscontentlicenseregistryconfig):** An admin-managed list defining registry paths and value names to collect license keys from endpoints. * **License Keys (snaccviscontentlicensekeys):** Stores the actual license key values discovered on devices. The **License Keys** table captures details such as the device (configuration item), associated SAM product, user assigned to the device, the discovery configuration rule used, exact registry path, discovered key value, last scanned date, and an "Absent" flag indicating if the key is no longer found. Keys are never deleted but marked as absent instead. The **License Registry Configuration** table includes fields for the SAM product, Windows registry path and value name to read, a combined name field, description notes, and an active flag to include or exclude the record from future scans. The combination of product, registry path, and value name must be unique. ## Access Control Access to these tables is role-based: * **ACC application admin:** Full read, write, create access on License Registry Configuration; read-only on License Keys. * **Discovery admin:** Full read, write, create access on License Registry Configuration; read-only on License Keys. * **SAM admin:** Read-only access on both tables. * All other roles have no access. ## Scheduled Job A scheduled job named **"Refresh License Key Config File"** runs daily at 8:30 a.m. UTC to support license key discovery. This job executes only if the property `snaccviscontent.enablelicensekeydiscovery` is set to true and the SAM Professional plugin is activated. ## Practical Benefits for ServiceNow Customers This setup enables customers to systematically discover, store, and manage software license keys from endpoint devices through registry data collection. The configuration flexibility and controlled access ensure accuracy and security in license data management. The scheduled job automates configuration refresh to keep discovery up to date, supporting efficient software asset management and compliance. Reference information for the tables, fields, access control, and scheduled job used by license key discovery in Agent Client Collector for Visibility Content. ## Tables {#license-key-discovery-reference__license-key-discovery-reference-tables} License key discovery uses the following tables.{#license-key-discovery-reference__license-key-discovery-reference-para-1} {#license-key-discovery-reference__license-key-discovery-tables-overview__entry__3} | Table | Label | Purpose | |-|-|-| | sn_acc_vis_content_license_registry_config | License Registry Configuration | Admin-managed list of registry paths and value names to collect from managed endpoints. | | sn_acc_vis_content_license_keys | License Keys | Stores the license key values collected from endpoint devices. | [Table 1. License key discovery tables] {#license-key-discovery-reference__license-key-discovery-tables-overview} ## License Keys table fields {#license-key-discovery-reference__license-key-discovery-reference-fields} The License Keys \[sn_acc_vis_content_license_keys\] table stores the following fields for each discovered key.{#license-key-discovery-reference__license-key-discovery-reference-para-2} {#license-key-discovery-reference__license-key-discovery-keys-fields__entry__2} | Field | Description | |-|-| | Configuration Item | Device the key was collected from. Table: cmdb_ci_computer. | | Product | SAM product associated with this key. Table: samp_sw_product. | | User | This field is automatically set to the user assigned to the CI. Table: sys_user. | | License Key Config | Configuration rule that discovered this key. Table: sn_acc_vis_content_license_registry_config. | | Resolved Registry Path | Exact registry path the key was read from on the endpoint. | | License Key | Discovered key value. | | Last Scanned | Date the key was last detected by the agent. | | Absent | Selected when the key is no longer found on the device. Records are never deleted, they are marked Absent instead. | [Table 2. License Keys form] {#license-key-discovery-reference__license-key-discovery-keys-fields} ## License Registry Configuration form fields {#license-key-discovery-reference__license-key-discovery-reference-registry-config} The following table describes the fields in the License Registry Configuration \[sn_acc_vis_content_license_registry_config\] table.{#license-key-discovery-reference__license-key-discovery-reference-para-5} {#license-key-discovery-reference__license-key-discovery-registry-config-fields__entry__2} | Field | Description | |-|-| | Product | SAM product this license key belongs to. Links to the SAM Professional product catalog. | | Registry Path | Windows registry path where the key is stored. For example, HKLM\\SOFTWARE\\Microsoft\\Office\\16.0\\Registration. | | Registry Value Name | Specific registry value to read. For example, DigitalProductId. | | Name | This field is automatically set to a combination of the Product and Registry Value Name values. | | Description | Notes about this configuration record. | | Active | Indicator of whether this record is included in future collections. Clearing this check box removes the record from future collections. | [Table 3. License Registry Configuration form] {#license-key-discovery-reference__license-key-discovery-registry-config-fields} Note: The combination of Product, Registry Path, and Registry Value Name must be unique across all configuration records. ## Access control {#license-key-discovery-reference__license-key-discovery-reference-access} The following table shows which roles can access each license key discovery table.{#license-key-discovery-reference__license-key-discovery-reference-para-3} {#license-key-discovery-reference__license-key-discovery-access-table__entry__3} | Role | License Registry Configuration table | License Keys table | |-|-|-| | ACC application admin (agent_client_collector_admin) | Read, write, create | Read only | | Discovery admin (discovery_admin) | Read, write, create | Read only | | SAM admin (sam_admin) | Read only | Read only | | All other roles | No access | No access | [Table 4. License key discovery role access] {#license-key-discovery-reference__license-key-discovery-access-table} ## Scheduled job {#license-key-discovery-reference__license-key-discovery-reference-job} The following scheduled job supports license key discovery.{#license-key-discovery-reference__license-key-discovery-reference-para-4} {#license-key-discovery-reference__license-key-discovery-job-table__entry__3} | Job | Schedule | Condition | |-|-|-| | Refresh License Key Config File | Daily at 8:30 a.m. UTC | Runs only when the sn_acc_vis_content.enable_license_key_discovery property is set to true and the SAM Professional plugin (com.snc.samp) is activated. | [Table 5. License key discovery scheduled job] {#license-key-discovery-reference__license-key-discovery-job-table}