--- sourceDocument: Australia IT Operations Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # GCP # Monitoring Technology Dashboard for GCP {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Monitoring Technology Dashboard for GCP The Monitoring Technology Dashboard for GCP enables ServiceNow customers to monitor the health and performance of their Google Cloud Platform (GCP) infrastructure. It highlights the top configuration items (CIs) and servers with the highest metric readouts from the past six hours and displays the 50 most recent active alerts within the GCP environment. This dashboard provides crucial insights to quickly identify and address performance issues. Show full answer Show less ## Key Features * **Top Performing Resources:** Displays graphs for the top 14 OS resources, including CPU, Memory, Disk Operations, and Network usage. * **Active Alerts:** Lists the 50 most recent alerts linked to URLs in the system, helping identify problematic behaviors requiring remediation. * **Customizable Metrics View:** Allows grouping metrics by Host name, Class, Operating System, or OS Version via the "Change group by" option in widgets. * **Interactive Data Points:** Provides detailed information for specific datapoints through pop-up windows when hovering over widgets. * **Filtering Options:** Includes Time range and Metrics by selected CI filters to tailor the dashboard view to specific needs. * **Custom Widget Support:** Enables customization of widget appearance and inclusion of custom widgets when creating personalized dashboards. ## Practical Setup and Usage * Create GCP credentials and configure a Discovery schedule in ServiceNow to collect data from your GCP environment. * Operate within the *Agent Client Collector Monitoring* scope and ensure you have the *agentclientcollectoradmin* and *dashboardadmin* roles enabled. * Enable Metric Intelligence on the MID Server to support metric-to-CI mapping. * Activate the GCP GCE Metrics policy to facilitate accurate metric collection and mapping. * Ensure the clotho plugin version 1.19.0.10 or higher is enabled; follow upgrade procedures if coming from older versions to maintain dashboard functionality. * Access the dashboard by navigating to **All \> AIOps Dashboards \> Monitoring Technology Dashboards** and selecting **GCP Monitoring**. ## Benefits for ServiceNow Customers This dashboard provides a centralized, real-time view of critical GCP infrastructure metrics and alerts, empowering customers to proactively monitor system health, quickly identify issues, and make informed decisions. Customization options enhance usability tailored to specific organizational needs, improving operational efficiency and reducing downtime risk. With the GCP Monitoring Technology Dashboard, you can monitor the health and performance of your GCP infrastructure. Identify the configuration items (CIs) and servers with the highest metric readouts. View the most recent active alerts on those CIs and servers. ## Overview of the dashboard {#monitor-tech-dashboard-gcp__section_i2y_fxc_gxb} The GCP Monitoring Technology Dashboard shows the five CIs and servers with the highest metric readouts during the past six hours. The dashboard also shows the 50 most recent active alerts in your GCP environment. To view the dashboard, navigate to AllAIOps DashboardsMonitoring Technology Dashboards and select GCP Monitoring. ## Using the Monitoring Technology Dashboard for GCP {#monitor-tech-dashboard-gcp__section_rsc_wyc_gxb} Before using the Monitoring Technology Dashboard for GCP: * Create a GCP credential and use it to create a Discovery schedule. For details on creating GCP credentials, see [Discovery for Google Cloud Platform](https://www.servicenow.com/docs/ZJI3xl__MwvEH3LH9uIP3Q "Discovery finds Google Cloud Platform and its components. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). * Create a Discovery schedule, using the credential created in the previous step. For details on creating a Discovery schedule, see [Discovery for Google Cloud Platform](https://www.servicenow.com/docs/ZJI3xl__MwvEH3LH9uIP3Q "Discovery finds Google Cloud Platform and its components. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). * Ensure that you're working in the Agent Client Collector Monitoring scope in your ServiceNow instance. * Ensure that the agent_client_collector_admin and dashboard_admin roles are enabled. * Enable Metric Intelligence on the MID Server. * Ensure that the GCP GCE Metrics policy is enabled. Enabling this policy activates metric to CI mapping. * Ensure that the clotho plugin version 1.19.0.10 or above is enabled. * After upgrading from a previous version, follow the procedure described in the [ACC-M Dashboard Filters are not working when upgraded from Tokyo/Utah to Vancouver \[KB1438042\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1438042) article in the NOW Support Knowledge Base. {#monitor-tech-dashboard-gcp__ul_fxd_z4w_fxb} The GCP Monitoring Technology Dashboard contains the tabs listed in the following table.{#monitor-tech-dashboard-gcp__table_hxr_l1d_gxb__entry__2} | Tab | Description | |-|-| | GCP | Displays graphs of the top 14 performing OS resources, such as CPU, Memory, Disk Operations and Network. | | Alerts | Displays the 50 most recent alerts that are associated with the URLs in your system. Alerts help you to remediate your system by providing information on problematic behavior. | [Table 1. GCP Monitoring Dashboard tabs] {#monitor-tech-dashboard-gcp__table_hxr_l1d_gxb} On the right side of widgets displaying a single metric, you can select the More options icon (![More options icon]()) and select Change group by. Select the category you want to view the metric by: Host name, Class, Operating System, or OS Version. Point to the relevant widget to view a specific datapoint and all of its details in a pop-up window. Use the Time range filter to filter the time range for which you want metric data to display on the dashboard. Use the Metrics by selected CI filter to select the CIs for which you want to view metrics. You can customize the appearance of the individual widgets on the GCP Monitoring Technology Dashboard. For example, you could change the timeframe for which the alerts appear. You can also include customized widgets when you are creating a custom dashboard. For more information, see [Customize the Monitoring Technology Dashboard](https://www.servicenow.com/docs/cQ0ahKsbK68N022bqxjjug "Customize the Monitoring Technology Dashboard widgets in the Data Visualizations library so your dashboard displays information exactly as you want to see it."). *[\>]: and then