---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Set the agent log level

# Set the agent log level {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the agent log level directly from your ServiceNow® instance, without needing to access the acc.yml configuration file.

## About this task

Configuring the agent log level from the instance changes the log level temporarily, and doesn't update the log level in the acc.yml configuration file. When restarting the agent, the log level reverts to
its status as set in the acc.yml configuration file.

## Before you begin

Role required: agent_client_collector_admin

## Procedure

1. Navigate to AllAgent Client CollectorAgents.
2. Select an agent.
3. In the related links, select Set Log Level.
4. In the Set Log Level dialog box, select the log level to invoke for the agent, and select OK.
5. Reset the log level to its originally configured level by doing one of the following actions:  
   * In the related links, select Reset Log Level.
   * Restart the agent.
   {#set-agent-log-level__ul_fkx_ll4_jbc}

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