---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Add an unmanaged cloud account

# Add an unmanaged cloud account {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Managing a cloud account involves tracking budgets, checking for configuration violations, and validating certificates. The procedure helps you to onboard an unmanaged cloud
account.

## Before you begin

Role required: sn_itom_cam.cw_admin

## Procedure

1. Navigate to AllCloud WorkspaceSubscription accounts.
2. In the Unmanaged Accounts section, select All Accounts.
3. Select an account and select Manage Account.  
   Note:  
   Currently, only AWS accounts are supported.
4. On the Request form, fill in Cost center, Department, Account owner, and Business Unit fields.  
   For a description of the field values, see [New cloud account request fields](https://www.servicenow.com/docs/rhSR2P0FDD5VmEpCDsJTSw "New cloud account request form and related list field descriptions.").
5. Select Update Account Details \& Manage.  
   A confirmation message appears saying your account is onboarded.

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