---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Azure Linux items

# Microsoft Azure Linux Out Of Box Catalog items {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
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## Summary of Microsoft Azure Linux Out Of Box Catalog items

This catalog item enables ServiceNow customers to order fully functional Linux virtual machines (VMs) on Microsoft Azure with integrated agent client collector (ACC) installation, security configurations, and compliance checks.
It supports flexible VM sizing, disk attachments, security group assignments, and scalable VM scale sets for automated scaling and high availability.
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## Key Features

* **Linux VM Deployment with ACC:** Deploy Linux VMs on Azure with mandatory ACC installation for production environments to ensure monitoring and management.
* **VM Size Approval:** StandardA1v2 and StandardA2v2 VM sizes do not require approval; other sizes need administrator approval via policy.
* **Compliance Scanning:** Cloud configuration scans (CCG scans) run post-deployment to verify policy compliance; any violations flag the deployment for follow-up.
* **Disk Attachments:** Order up to 10 additional disks per VM; up to two disks require no approval, but more than two require administrator approval.
* **Security Groups:** Assign one or more security groups to VMs, restricting network access based on firewall-port rules associated with the selected VPC and subnets.
* **Linux VM Scale Sets:** Deploy identical VMs with automated scaling and high availability capabilities. The requester receives an email with the deployed application's endpoint URL post-provisioning.
* **Tagging:** Deployed resources are tagged with key-value pairs in the CMDB to assist with resource tracking, although tagging in the cloud environment will be supported in future releases.

## Practical Considerations for ServiceNow Customers

* Ensure users have appropriate ACC admin role permissions to select credential aliases for ACC deployment.
* Plan for approval workflows when ordering VM sizes beyond StandardA1v2/StandardA2v2 and when attaching more than two additional disks.
* Use security groups to enforce network access control on Azure Linux VMs effectively.
* Leverage VM scale sets for scalable Linux application deployments with automatic endpoint notification.
* Monitor deployment compliance status to address any violation alerts promptly.  
Cloud Services Catalog Linux VM with agent client collector (ACC), up to 10 additional disks, security groups or with scalable web servers or with security groups.
This is a fully functional sample catalog item that can be used to request a Linux instance of any instance type from Microsoft Azure.
{#azure-linux-out-of-box-catalogs__simpletable_jff_kzy_nxb__entry__2}

| Order | Features |
|-|-|
| Order a Linux virtual machine on Microsoft Azure, that allows installation of agent client collector. ACC is compulsory for production instances. VM sizes other than Standard_A1_v2 and Standard_A2_v2 require approval. Cloud configuration scan is run for compliance checking. | For instance types other than Standard_A1_v2 and Standard_A2_v2, approval is needed from administrator by policy. The catalog item has built in client rules to drive a ACC (Agent Client Collector) installation, when the deployment environment is marked for production. To select the credential alias key for ACC deployment from mid, the appropriate ACC admin role permissions are required to be bestowed to the user. The work-flow automation runs a CCG scan on the deployed Linux instance, and checks the policy rule with the configuration of the VM. If there is any violation, the stack will be set with 'Follow up required' state to notify that the stack deployment is not as per norms. |
| Order a Linux virtual machine and specify up to 10 additional disks. For up to two disks, no approval is necessary. Seek approval for anything beyond that. | This catalog item form allows ordering up to 10 additional disks (volumes) attached to the VM of varying sizes and types. If more than two additional disks are added to the request, seek approval from administrator, by policy. |
| Order a secure Linux virtual machine, assign security groups. Select as many you require, for the highest level of security. | This catalog item form assigns one or more security groups (firewall-port rules) to the compute instance, restricting network access to the VM. Security groups are listed for the selected VPC and subnets. |
| Order a Linux virtual machine scale set to deploy identical virtual machines, enabling automated scaling and ensuring high availability. | This catalog item provides the capability to deploy identical virtual machines using a Linux virtual machine scale set, which supports automated scaling for enhanced availability. Email URL is added as a post provision operation which emails the deployed application's end point URL to the requester. |
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{#azure-linux-out-of-box-catalogs__simpletable_jff_kzy_nxb}  
Note:  
Tag (key-value) is assigned to all deployed resources. Example: VM, network, storage as present in the stack.

The key-value is updated only in the cmdb_key_value table, not in public cloud at this time. This will be fixed in future releases to update the tags in cloud.

