---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# GCP Windows items

# Google Cloud Platform Windows Out Of Box Catalog items {#ariaid-title1}

Release version: Australia  
Updated November 5, 2026  
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## Summary of Google Cloud Platform Windows Out Of Box Catalog items

The Google Cloud Platform (GCP) Windows Out Of Box (OOB) Catalog items provide ServiceNow customers with ready-to-use catalog items to request Windows virtual machines (VMs) on GCP.
These catalog items support ordering Windows VMs of various instance types, attaching multiple disks, and configuring cloud firewall rules for secure access.
The solution includes workflow automation to validate deployments against policy and ensures Windows credentials meet complexity requirements.
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## Key Features

* **Windows VM Ordering:** Request Windows VMs of any instance type, with approval required for VM sizes beyond e2-micro and e2-small. Credentials are provided by the user during order submission.
* **Multiple Disks Support:** Attach up to 10 additional disks to a Windows VM. No approval is needed for up to two disks; more than two disks require administrator approval.
* **Cloud Firewall Configuration:** Order secure Windows VMs with customizable firewall rules by assigning one or more security groups that control network traffic to and from the VM. Security groups listed correspond to the selected VPC and subnets.
* **Policy Enforcement:** Automated workflows perform CCG scans on deployed Windows instances, checking compliance with policy rules. Non-compliant deployments are flagged with a 'Follow up needed' state.
* **Credential Complexity:** Windows credentials must meet complexity requirements based on the Windows version, improving security.
* **Tagging of Deployed Resources:** All deployed resources (VMs, network, storage) receive a key-value tag recorded in the CMDB. Currently, tags are not updated in the public cloud but will be supported in future releases.

## Practical Benefits for ServiceNow Customers

* Simplifies provisioning of Windows VMs on Google Cloud with pre-configured catalog items, reducing manual setup effort.
* Ensures governance by requiring approvals for larger VMs and multiple disks, aligning with organizational policies.
* Enhances security posture by enabling firewall rule configuration directly from the catalog order and enforcing credential complexity.
* Provides automated compliance checks post-deployment, enabling proactive remediation of policy violations.
* Improves asset tracking through tagging and CMDB integration, facilitating better management of cloud resources.  
Cloud Services Catalog Windows VM, up to 10 additional disks on Google Cloud Platform or with cloud firewall.
This is a fully functional sample catalog item that can be used to request a Windows instance of any type from Google Cloud Platform.

Linux VM orders and features:
{#google-cloud-platform-windows-out-of-box-catalog-items__simpletable_jff_kzy_nxb__entry__2}

| Order | Features |
|-|-|
| CSC GCP Windows VM: Order a Windows Virtual machine that allows installation of Agent Client Collector. VM sizes other than e2-micro and e2-small require approval. | This is a fully functional sample catalog item that can be used to request a Windows instance of any instance type from Google Cloud Provider. For instance types other than e2-micro and e2-small, approval is needed from administrator, by policy. The Windows credentials are provided by the user in catalog order form. The credentials to meet complexity requirement based on windows version. The workflow automation runs a CCG scan on the deployed Windows instance, and checks the policy rule with the configuration of the VM. If there is any violation, the stack will be set with 'Follow up needed' state to notify that the stack deployment is not as per norms. |
| CSC GCP Windows multiple disks: Order a Windows virtual machine and specify up to 10 additional disk. No approval is necessary for up to two disks, but for anything beyond that, approval will be required. | This is a fully functional sample catalog item that can be used to request a Windows instance of any instance type from Google Cloud Provider. This catalog item form allows ordering up to 10 additional disks (volumes) attached to the VM of varying sizes and types. If more than two additional disks are added to the request, approval is needed from administrator, by policy. The Windows credentials are provided by the user in catalog order form. The credentials to meet complexity requirement based on windows version. |
| CSC GCP Windows Cloud Firewall: Order a secure Windows virtual machine with firewall rules to control traffic to and from your VM instances. | This is a fully functional sample catalog item that can be used to request a Windows instance of any instance type from Google Cloud Provider. You can assign one or more security groups (firewall-port rules) to the compute instance to restrict network access to the VM. Security groups are listed for the selected VPC and subnets. The Windows credentials are provided by the user in catalog order form. The credentials to meet complexity requirement based on windows version. |
[ ]

{#google-cloud-platform-windows-out-of-box-catalog-items__simpletable_jff_kzy_nxb}  
Note:  
Tag (key-value) is assigned to all deployed resources. Example: VM, network, storage as present in the stack.

The key-value is updated only in the cmdb_key_value table, not in public cloud at this time. This will be fixed in future releases to update the tags in cloud.
* **[CSC GCP Windows OOB permissions](https://www.servicenow.com/docs/318vT3VkM3tEKlEF3SRixA)**   
  Google Cloud Platform Windows Out Of Box permissions

