---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Install Cloud Services Catalog

# Install Cloud Services Catalog {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
You can install the Cloud Services Catalog application purchased from the ServiceNow® Store, to make it available on your instance.The application also includes demo data and installs related to ServiceNow applications and plugins, if you don't have them installed already.
Important:  
Starting with the Brazil release, Cloud Services Catalog Content Pack is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Before you begin

* Cloud Services Catalog application from the ServiceNow® Store.
* Ensure that the application and all of its associated ServiceNow® Store applications have valid ServiceNow entitlements. See [Get entitlement for a ServiceNow product or application](https://store.servicenow.com/$appstore.do?_ga=2.11647988.1191940289.1684662746-560845984.1665559200).

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Role required: admin, sn_appclient.app_client_company_installer (can only install applications that match the instance company), or sn_appclient.app_client_user

## About this task

The following items are installed with Cloud Services Catalog:

* Plugins
* Out Of Box Catalog
* Roles
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Tip:  
If you're an existing user of Cloud Services Catalog or CSC Innovation Labs:

* An upgrade from the previous version isn't currently supported. To upgrade an existing instance with Cloud Services Catalog or CSC apps, do the following actions:
*
  * Uninstall the previously installed CSC apps with table clean-ups (CSC content pack and CSC in order).
  * Install new CSC apps (CSC and CSC content pack in the same order).
  * You can run Guided Setup only once in an instance. Manually place new Terraform templates in the Terraform box, update the Out Of Box Terraform config provider accordingly, and run [Discovery](https://www.servicenow.com/docs/apkxXss6z1oF4qPT5Bq0Vw "ServiceNow Discovery is an automated process that continuously scans and identifies all the components within the IT infrastructure. It plays a crucial role in maintaining an accurate and up-to-date CMDB 360 with the information it finds.").
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For more information, see the components links.

## Procedure

1. Navigate to AllSystem ApplicationAll Available ApplicationsAll.
2. Search for the application by its name or ID.  
   If you can't find the application, you might have to request it from the ServiceNow® Store. CSC is available as a separate subscription and requires the Cloud Provisioning and Governance plugin (com.snc.cloud.mgmt).
3. Select a version from the list and select Install.  
   In the Install dialog box that is displayed, any dependencies that are installed with your application are listed.
4. If you're prompted, follow the links to the ServiceNow® Store to get any additional entitlements for dependencies.
5. Select Install.
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