---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Components installed

# Components installed with synthetic monitoring {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Several types of components are installed with activation of the synthetic monitoring plugin, including tables and user roles.

## Roles installed {#components-installed-with-synthetic-monitoring__section_awf_y3r_qdc}

{#components-installed-with-synthetic-monitoring__table_hgx_ljr_qdc__entry__3}

| Role | Description | Contains roles |
|-|-|-|
| Synthetic monitor viewer \[sn_sow_synthetics.synthetics_viewer\] | Views test configurations and their results. | * cmdb_read * sn_sow.sow_user * agent_client_collector_user * sn_sow_synthetics.credential_reader {#components-installed-with-synthetic-monitoring__ul_igx_ljr_qdc} |
| Synthetic monitor editor \[sn_sow_synthetics.synthetics_editor\] | Creates and edits tests. Views test configurations and their results. | * credential_admin * sn_cmdb_editor * sn_sow_synthetics.synthetics_viewer {#components-installed-with-synthetic-monitoring__ul_jgx_ljr_qdc} |
| Synthetic monitor admin \[sn_sow_synthetics.synthetics_admin\] | Assigns roles. Creates and edits tests. Views test configurations and their results. | * agent_client_collector_admin * sn_sow_synthetics.synthetics_editor * sn_sow_admin.sow_admin_center_user {#components-installed-with-synthetic-monitoring__ul_kgx_ljr_qdc} |
| Synthetic monitor credential reader \[sn_sow_synthetics.credential_reader\] | Used internally to read from the Credentials \[discovery_credentials\] table. | None |
| Synthetic monitor event writer \[sn_sow_synthetics.synthetics_event_writer\] | Used internally to communicate with the MID Server. | None |
[ ]

{#components-installed-with-synthetic-monitoring__table_hgx_ljr_qdc}

## Tables installed {#components-installed-with-synthetic-monitoring__section_ewf_y3r_qdc}

{#components-installed-with-synthetic-monitoring__table_fwf_y3r_qdc__entry__2}

| Table | Description |
|-|-|
| Check \[sn_sow_synthetics_check\] | Configuration information for synthetic checks. |
| Check Execution Location \[sn_sow_synthetics_check_execution_location\] | Execution location configuration for synthetic checks. |
| Single API \[sn_sow_synthetics_check_single_api\] | Additional configuration information and last run results for single API synthetic checks. |
| Single API Header \[sn_sow_synthetics_check_single_api_header\] | Key value pairs of requests headers for single API synthetic checks. |
| Single API to Policy \[sn_sow_synthetics_check_single_api_policy\] | Single API synthetic test data and its corresponding Agent Client Collector (ACC) policies. |
| Single API Result \[sn_sow_synthetics_check_single_api_result\] | Results from each synthetic check run. |
| sn_sow_synthetics_recommendation_state | Per-endpoint creation state, idempotency_key, error tracking |
| sn_sow_synthetics_recommendation_telemetry | Aggregate workflow metrics: card_shown, endpoints_discovered, monitors_created, workflow_status |
| Synthetic Private Locations \[sn_sow_synthetics_private_location\] | Definitions of the ACC Agent Proxy Clusters available for synthetic monitoring. Extends the Proxy Agent Cluster \[sn_agent_cluster\] table. |
| sn_sow_synthetics_bulk_job | Provides async bulk job tracking. |
| `sn_sow_synthetics_location` | Stores the top-level execution locations used to run synthetic monitors. Each location represents a network vantage point and can be one of the following: * Hosted * Mid Server * ACC location {#components-installed-with-synthetic-monitoring__ul_u33_www_ljc} |
| `sn_sow_synthetics_mid_location` | Represents a logical grouping of one or more MID Servers that act as a named execution location for synthetic monitors. This record provides the name and description for a Mid Server-based location. The actual MID Server assignments are stored in \`sn_sow_synthetics_mid_location_member\`. |
| `sn_sow_synthetics_mid_location_member` | Stores the actual Mid Server assignments are saved in this table. |
| `sn_sow_synthetics_check_single_api_sysauto_script` | Extends the platform \`sysauto_script\` (Scheduled Script Execution) table to associate a scheduled background job with a specific Single API check. Each record represents the scheduled job responsible for periodically triggering a synthetic monitor run for its linked check. Records are automatically created, updated, and deleted by the application when a check's location or configuration changes. |
| sn_sow_synthetics_check_alert | A join table that links a synthetic check to an Event Management alert. When a synthetic monitor detects a failure, the platform creates a record here to track the relationship between the failing check and the alert it generated. Records are cascade-deleted when either the check or the alert is removed. |
| sn_sow_synthetics_check_single_api_policy | A joint table that maps a Single API check to its associated ACC agent policy. This relationship is used when a check runs via an ACC Proxy Cluster location and the policy governs what the ACC agent is authorized to execute. Records are cascade-deleted when the linked check is removed, and the application automatically manages this table when ACC-based checks are created or updated. |
| sn_sow_synthetics_bulk_job_governance | Defines governance metadata for rate limiting and auditing for bulk jobs. |
[ ]

{#components-installed-with-synthetic-monitoring__table_fwf_y3r_qdc}