---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Create OCI service accounts

# Create OCI service accounts {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create Oracle Cloud Infrastructure (OCI) service accounts on the ServiceNow AI Platform to access your Oracle account during Oracle discovery.

## Before you begin

Verify that Oracle API credentials have been created. For more information, see [Create Oracle API credentials](https://www.servicenow.com/docs/SQ511VUJ1WvRnZvupznXcQ "Create Oracle API credentials on the ServiceNow AI Platform to enable access to your Oracle resources during Oracle discovery.").

Retrieve the Compartment ID from Identity \& SecurityCompartments in the Oracle Cloud Console.

For GovCloud accounts, confirm that Discovery and Service Mapping Patterns is using at least version 1.29.0.

For UK Sovereign Cloud accounts, confirm that Discovery and Service Mapping Patterns is using at least version 1.35.1.

Role required: discovery_admin

## Procedure

1. In the navigation filter, enter <kbd class="ph userinput">cmdb_ci_cloud_service_account.list</kbd>.
2. Select New.
3. In the Discovery Credentials field, begin to enter the credential name and select it from the list.
4. On the form, fill in the remaining fields.  
   {#create-oci-service-accounts__table_t3q_snf_gfc__entry__2}

   | Field | Description |
   |-|-|
   | Name | A unique name for the OCI service account. |
   | Account ID | The compartment ID, which is the Oracle Cloud Identifier (OCID) of the compartment associated with this service account. |
   | Datacenter URL | The URL of the datacenter. Example URLs: * For commercial cloud: <kbd class="ph userinput">https://{service}.ap-mumbai-1.oraclecloud.com</kbd> * For GovCloud: <kbd class="ph userinput">https://{service}.us-gov-ashburn-1.oraclegovcloud.com</kbd> * For UK Sovereign Cloud: <kbd class="ph userinput">https://{service}.uk-gov-london-1.oci.oraclegovcloud.uk</kbd> {#create-oci-service-accounts__ul_xv1_lr2_zgc} |
   | Datacenter Type | The type of datacenter where the account is hosted, which should be <kbd class="ph userinput">OCI Datacenter [cmdb_ci_oci_datacenter]</kbd>. |
   [Table 1. Cloud Service Account form]

   {#create-oci-service-accounts__table_t3q_snf_gfc}
5. Select Submit.
{#create-oci-service-accounts__steps_m3q_kmf_gfc}

## What to do next

Schedule an OCI cloud discovery. For more information, see [Create an OCI Discovery schedule in Discovery Admin Workspace](https://www.servicenow.com/docs/WRMF530a1n9BFD6MPbyNTA "Use the Discovery Admin Workspace dashboard to create an Oracle Cloud Infrastructure (OCI) Discovery schedule.").

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