--- sourceDocument: Australia IT Operations Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # AWS Application and Network LB # AWS Application and Network LB pattern-based discovery {#ariaid-title1} Release version: Australia Updated June 15, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of AWS Application and Network LB pattern-based discovery The AWS Application and Network Load Balancer (LB) pattern-based discovery in ServiceNow enables automated identification and mapping of AWS Application Load Balancers and Network Load Balancers within your cloud environment. This discovery populates critical load balancer data into the ServiceNow CMDB, supporting accurate cloud infrastructure visibility and management. Show full answer Show less To effectively discover these AWS resources, customers may need to update the Discovery and Service Mapping Patterns application to the latest version from the ServiceNow Store. Additionally, AWS discovery prerequisites must be met, including specific configurations for AWS GovCloud accounts using datacenter URLs. ## Key Features * **Comprehensive Data Collection:** The discovery collects detailed information about AWS load balancers, including names, DNS details, Amazon Resource Names (ARNs), hosted zone information, states, and descriptive attributes. * **CMDB Population:** Discovered data is stored in key CMDB tables such as `cmdbcicloudloadbalancer` and `cmdbcidnsname`, ensuring structured and accessible configuration item (CI) records. * **Relationship Mapping:** The pattern establishes relevant CI relationships, linking load balancers to cloud subnets, availability zones, AWS datacenters, DNS names, and security groups. This linkage supports comprehensive service mapping and impact analysis. * **Tag Discovery:** AWS tags associated with load balancers are collected and stored in the `cmdbkeyvalue` table, enabling enhanced categorization and filtering of cloud resources. ## Practical Considerations for ServiceNow Customers * **Ensure Prerequisites:** Verify AWS discovery prerequisites and update patterns as needed to support your environment, especially if you use AWS GovCloud. * **Configure Discovery Schedule:** Adjust your discovery schedules to support GovCloud by specifying datacenter URLs in your AWS service account setup. * **Leverage CMDB Data:** Use the populated load balancer CIs and their relationships for improved visibility, operational insights, and integration with other ServiceNow ITSM and ITOM processes. * **Utilize Tag Information:** Incorporate AWS tag data into reporting and automation workflows to enhance resource management and governance. Discovery and Service Mapping Patterns finds AWS Application Load Balancers and Network Load Balancers on your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. ## Pattern-based discovery and mapping requirements {#aws-application-network-lb-pattern__section_rpj_fj2_bgc} Verify the AWS discovery prerequisites : For more information, see the prerequisites section in [AWS discovery using patterns](https://www.servicenow.com/docs/NFaTlkGaSxMWb2bQPsCnCA "Discovery and Service Mapping Patterns uses patterns to discover components of the Amazon AWS Cloud deployment during horizontal discovery. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Configure the Discovery schedule to support GovCloud : Discovering AWS GovCloud (US) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see [Create AWS service accounts](https://www.servicenow.com/docs/vpueuFRHMWLNi6dzsJv94A "Create AWS service accounts on the ServiceNow AI Platform to access your AWS account during AWS discovery."). ## Data collected by Discovery during horizontal discovery {#aws-application-network-lb-pattern__section_ggp_ql2_bgc} Discovery populates the data in the CMDB when running the Amazon AWS - Application and Network LB (LP) pattern. {#aws-application-network-lb-pattern__table_lb__entry__2} | Field | Description | |-|-| | Name \[name\] | Name of the load balancer. | | Fully Qualified Domain Name \[fqdn\] | IP address of the fully qualified domain name (FQDN) of the load balancer. | | Object ID \[object_id\] | The Amazon Resource Name (ARN) of the load balancer. | | DNS Name \[dns_name\] | The public Domain Name System (DNS) name of the load balancer. | | Canonical Hosted Zone Name \[canonical_hosted_zone_name\] | The name of the Amazon Route 53 hosted zone associated with the load balancer. | | Canonical Hosted Zone ID \[canonical_hosted_zone_id\] | The ID of the Amazon Route 53 hosted zone associated with the load balancer. | | State \[state\] | The state of the load balancer. | | Short Description \[short_description\] | A concatenation of the series of attributes for the load balancer, including LB ARN, VPC ID, type, and zone. | | Comments \[comments\] | Identifier for internal usage (deletion strategy). | [Table 1. Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\]] {#aws-application-network-lb-pattern__table_lb} {#aws-application-network-lb-pattern__table_dns__entry__2} | Field | Description | |-|-| | Name \[name\] | Name of the DNS. | | Object ID \[object_id\] | Name of the DNS. | | IP Address \[ip_address\] | IP address of the DNS. | | Comments \[comments\] | Identifier for internal usage (deletion strategy). | [Table 2. DNS Name \[cmdb_ci_dns_name\]] {#aws-application-network-lb-pattern__table_dns} ## CI relationships {#aws-application-network-lb-pattern__section_dc4_ghc_dgc} The Amazon AWS - Application and Network LB (LP) pattern creates the following relationships and references to support AWS Application and Network LB discovery. References link to records in other tables and don't appear in the CI Relationship \[cmdb_rel_ci\] table. {#aws-application-network-lb-pattern__table_bkg_jhc_dgc__entry__3} | CI | Relationship | CI | |-|-|-| | Cloud Subnet \[cmdb_ci_cloud_subnet\] | Contains::Contained by | Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\] | | Availability Zone \[cmdb_ci_availability_zone\] | Contains::Contained by | Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\] | | Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\] | Hosted on::Hosts | AWS Datacenter \[cmdb_ci_aws_datacenter\] | | Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\] | Contains::Contained by | DNS Name \[cmdb_ci_dns_name\] | | Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\] | Contains::Contained by | Compute Security Group \[cmdb_ci_compute_security_group\] | [Table 3. CI relationships] {#aws-application-network-lb-pattern__table_bkg_jhc_dgc} {#aws-application-network-lb-pattern__table_ci_references__entry__3} | CI | Field | Referenced CI | |-|-|-| | Key Value \[cmdb_key_value\] | Configuration item \[configuration_item\] | Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\] | [Table 4. CI references] {#aws-application-network-lb-pattern__table_ci_references} ## AWS Tag discovery {#aws-application-network-lb-pattern__section_lyw_zhc_dgc} The Amazon AWS - Application and Network LB (LP) pattern collects tags and populates them in the Key Value \[cmdb_key_value\] table. {#aws-application-network-lb-pattern__table_ojy_vss_5hc__entry__2} | Field | Description | |-|-| | Key \[key\] | Tag name. | | Value \[value\] | Tag value. | | Configuration item \[configuration_item\] | References the Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\] table. | [Table 5. Key Value \[cmdb_key_value\]] {#aws-application-network-lb-pattern__table_ojy_vss_5hc}