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sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

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bundleId :

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workflow :

    - Technology


---

# AWS Global Accelerator

# AWS Global Accelerator pattern-based discovery {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
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## Summary of AWS Global Accelerator pattern-based discovery

The AWS Global Accelerator pattern-based discovery in ServiceNow enables automated identification and mapping of AWS Global Accelerator resources within your cloud environment.
This capability is part of the Discovery and Service Mapping Patterns application, designed to populate accurate and detailed data about AWS resources into ServiceNow's CMDB and non-CMDB tables, facilitating better cloud resource management and operational visibility.
Show full answer Show less  

## Key Features

* **Pattern Activation:** The Global Accelerator discovery pattern is disabled by default. You must enable it to begin discovery. Starting with Visibility Content version 6.28.0, enabling or disabling patterns is no longer considered customization, ensuring patterns update smoothly after upgrades.
* **Prerequisites and Cleanup:** Before discovery, ensure AWS discovery prerequisites are met and verify that resources are not duplicated by removing them from the Resource Inclusion List table.
* **Data Storage:** Discovered data is stored both in CMDB tables and non-CMDB tables. The non-CMDB tables hold extended inventory data accessible via the AWS configuration section.
* **Key Tables and Fields:**
  * **AWS Global Accelerator Table:** Stores the ARN (Object ID), name, status, configuration item reference, and enabled state of the Global Accelerator.
  * **Cloud Resource Table (CMDB):** Holds the ARN, name, resource type (AWS::GlobalAccelerator::Accelerator), install status, and operational status.
  * **Key Value Table:** Captures AWS tags as key-value pairs for resource metadata.
* **CI Relationships:** The pattern automatically creates relationships linking Global Accelerator resources to cloud service accounts and underlying cloud resources, enhancing the CMDB's contextual accuracy.

## Practical Benefits for ServiceNow Customers

* Automated discovery and continuous updating of AWS Global Accelerator resources reduce manual efforts and improve data accuracy in your CMDB.
* Clear visibility into the operational status and configuration of Global Accelerator services supports better cloud resource management and troubleshooting.
* Integration of AWS tags as key-value pairs enables enhanced filtering, reporting, and governance based on resource metadata.
* Maintaining up-to-date relationships within the CMDB strengthens impact analysis and service mapping for cloud infrastructure.  
Discovery and Service Mapping Patterns finds AWS services on your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

## Pattern-based discovery and mapping requirements {#aws-global-accelerator__selection_ipy_53n_jfc}

Verify the AWS discovery prerequisites
:   For more information, see the prerequisites section in [AWS discovery using patterns](https://www.servicenow.com/docs/NFaTlkGaSxMWb2bQPsCnCA "Discovery and Service Mapping Patterns uses patterns to discover components of the Amazon AWS Cloud deployment during horizontal discovery. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.").

Remove resources from the Resource Inclusion List table
:   Verify that the relevant resource isn't listed in the Resource Inclusion List \[sa_cloud_inventory_resource_whitelist\] table to avoid duplicate discovery. For more information on removing resources from the Resource
    Inclusion List, see [AWS Resource Inventory discovery with Patterns](https://www.servicenow.com/docs/0pDNq0441mpy~sExfQvvqA "The ServiceNow Discovery and Service Mapping applications can find and map the AWS resources available by AWS Config Service. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.").

Enable the relevant pattern
:   The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see [Activate a disabled pattern](https://www.servicenow.com/docs/aypCYVQdO8oFebLMLEI89g "If you want to use a pattern for discovery that's disabled by default, activate it manually.").{#aws-global-accelerator__activating-disabled-pattern-not-customization}
Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

## Data stored in non-CMDB tables {#aws-global-accelerator__section_aq4_qkq_hfc}

Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern.

You can review the non-CMDB
AWS tables by navigating to AllConfigurationAWS. You can also search the navigation filter for the specific pattern name.  
{#aws-global-accelerator__section_aq4_qkq_hfc__entry__2}

| Field | Description |
|-|-|
| Object Id \[object_id\] | The Amazon Resource Name (ARN) uniquely identifying the Global Accelerator resource. |
| Name \[name\] | The name assigned to the AWS Global Accelerator resource. |
| Status \[status\] | The current operational state of the Global Accelerator. |
| Configuration Item \[configuration_item\] | References the Cloud Resource \[cmdb_ci_cmp_resource\] table. |
| Is Enabled \[is_enabled\] | Indicates whether the Global Accelerator is enabled or disabled. |
[Table 1. AWS Global Accelerator \[cmdb_aws_global_accelerator_accelerator\]]

## Data stored in CMDB tables

Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern.  
{#aws-global-accelerator__entry__14}

| Field | Description |
|-|-|
| Object ID \[object_id\] | The ARN uniquely identifying the Global Accelerator resource. |
| Name \[name\] | The name assigned to the AWS Global Accelerator resource. |
| Resource type \[resource_type\] | Type of resource. The value is set to AWS::GlobalAccelerator::Accelerator. |
| Install Status \[install_status\] | Install status of the resource. Default value is Installed. |
| Operational status \[operational_status\] | Operational status of the resource. Default value is Operational. |
[Table 2. Cloud Resource \[cmdb_ci_cmp_resource\]]

## CI relationships

The Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern creates these relationships to support AWS Global Accelerator discovery.  
{#aws-global-accelerator__entry__27}

| CI | Relationship | CI |
|-|-|-|
| Cloud Resource \[cmdb_ci_cmp_resource\] | Hosted on::Hosts | Cloud Service Account \[cmdb_ci_cloud_service_account\] |
| AWS Global Accelerator \[cmdb_aws_global_accelerator_accelerator\] | References | Cloud Resource \[cmdb_ci_cmp_resource\] |
[ ]

## AWS tag discovery {#aws-global-accelerator__section_ezc_jwt_jfc}

The pattern collects tags and populates them in the Key Value \[cmdb_key_value\] table. {#aws-global-accelerator__table_axq_spc_y2c__entry__2}

| Field | Description |
|-|-|
| Key \[key\] | Tag name. |
| Value \[value\] | Tag value. |
[Table 3. Key Value \[cmdb_key_value\]]

{#aws-global-accelerator__table_axq_spc_y2c}

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