---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# AWS LB Service

# AWS LB Service pattern-based discovery {#ariaid-title1}

Release version: Australia  
Updated June 15, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Discovery and Service Mapping Patterns finds AWS load balancer (LB) listeners in your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

## Pattern-based discovery and mapping requirements {#aws-lb-service-pattern__section_rpj_fj2_bgc}

Verify the AWS discovery prerequisites
:   For more information, see the prerequisites section in [AWS discovery using patterns](https://www.servicenow.com/docs/NFaTlkGaSxMWb2bQPsCnCA "Discovery and Service Mapping Patterns uses patterns to discover components of the Amazon AWS Cloud deployment during horizontal discovery. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.").

Configure the Discovery schedule to support GovCloud
:   Discovering AWS GovCloud (US) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see [Create AWS service accounts](https://www.servicenow.com/docs/vpueuFRHMWLNi6dzsJv94A "Create AWS service accounts on the ServiceNow AI Platform to access your AWS account during AWS discovery.").

## Data collected by Discovery during horizontal discovery {#aws-lb-service-pattern__section_ggp_ql2_bgc}

Discovery populates the data in the CMDB when running the Amazon AWS - LB Service (LP) pattern.  
{#aws-lb-service-pattern__table_mkf_2hc_dgc__entry__2}

| Field | Description |
|-|-|
| Name \[name\] | Name of the load balancer service. |
| Object ID \[object_id\] | Unique identifier, allocated by Amazon for this resource. |
| Port \[port\] | The port on which the load balancer is listening. |
| Service port \[service_port\] | The port on which the load balancer is listening. |
| Server protocol \[service_protocol\] | The protocol to use for routing traffic to instances: HTTP, HTTPS, TCP, or SSL. |
| Comments \[comments\] | Identifier for internal usage (deletion strategy). |
[Table 1. Load Balancer Service \[cmdb_ci_lb_service\]]

{#aws-lb-service-pattern__table_mkf_2hc_dgc}

## CI relationships {#aws-lb-service-pattern__section_dc4_ghc_dgc}

The Amazon AWS - LB Service (LP) pattern creates the following relationships to support AWS LB Service discovery.  
{#aws-lb-service-pattern__table_bkg_jhc_dgc__entry__3}

| CI | Relationship | CI |
|-|-|-|
| Load Balancer Service \[cmdb_ci_lb_service\] | Hosted on::Hosts | Cloud Load Balancer \[cmdb_ci_cloud_load_balancer\] |
[Table 2. CI relationships]

{#aws-lb-service-pattern__table_bkg_jhc_dgc}