--- sourceDocument: Australia IT Operations Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # Amazon SES Identity # Amazon Simple Email Service Identity pattern-based discovery {#ariaid-title1} Release version: Australia Updated May 13, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Amazon Simple Email Service Identity pattern-based discovery The Amazon Simple Email Service (SES) Identity pattern-based discovery enables ServiceNow customers to identify and map SES Identities within their AWS cloud environment. This discovery process integrates data into both CMDB and non-CMDB tables, supporting accurate resource management and relationship mapping for SES identities. Show full answer Show less ## Prerequisites and Setup * **AWS Discovery Prerequisites:** Ensure AWS discovery prerequisites are met as outlined in the AWS discovery using patterns documentation. * **Resource Inclusion List:** Verify that SES identity resources are not listed in the Resource Inclusion List \[sacloudinventoryresourcewhitelist\] table to prevent duplicate discovery. * **Enable Pattern:** The SES Identity discovery pattern is disabled by default. Customers need to activate it, noting that enabling or disabling patterns from Visibility Content version 6.28.0 onward is not considered customization and patterns will update to the latest version while retaining activation status. ## Data Collection and Tables The discovery populates data in both non-CMDB and CMDB tables to provide comprehensive visibility: * **Non-CMDB Data:** When running the *Amazon AWS - Simple Email Service Identity - Extended Inventory (LP)* pattern, SES identity data is stored in the **AWS Simple Email Service Identity \[cmdbawssimpleemailserviceidentity\]** table. Key fields include the email/domain name, object ID, verification status (e.g., Success, Pending, Failed), and a reference to the related cloud resource. * **CMDB Data:** The same pattern also populates the **Cloud Resource \[cmdbcicmpresource\]** table with SES identity details such as name, object ID, resource type (fixed as AWS::SimpleEmailService::Identity), install status (default Installed), and operational status (default Operational). ## CI Relationships and References The pattern establishes important relationships to support resource context and impact analysis: * **CI Relationships:** SES identities are related to AWS Datacenters via the *Hosted on::Hosts* relationship in the **cmdbrelci** table. * **References:** SES Identity records reference related configuration items within the CMDB, including Cloud Resources and key-value tag entries, enabling integrated data views. ## AWS Tag Discovery The pattern collects AWS tags associated with SES identities, storing tag names and values in the **Key Value \[cmdbkeyvalue\]** table linked to the corresponding cloud resource. This tagging information enhances filtering, reporting, and governance capabilities. Discovery and Service Mapping Patterns finds Amazon Simple Email Service (SES) Identities on your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. ## Pattern-based discovery and mapping requirements {#aws-simple-email-service-identity__section_rpj_fj2_bgc} Verify the AWS discovery prerequisites : For more information, see the prerequisites section in [AWS discovery using patterns](https://www.servicenow.com/docs/NFaTlkGaSxMWb2bQPsCnCA "Discovery and Service Mapping Patterns uses patterns to discover components of the Amazon AWS Cloud deployment during horizontal discovery. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Remove resources from the Resource Inclusion List table : Verify that the relevant resource isn't listed in the Resource Inclusion List \[sa_cloud_inventory_resource_whitelist\] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see [AWS Resource Inventory discovery with Patterns](https://www.servicenow.com/docs/0pDNq0441mpy~sExfQvvqA "The ServiceNow Discovery and Service Mapping applications can find and map the AWS resources available by AWS Config Service. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Enable the relevant pattern : The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see [Activate a disabled pattern](https://www.servicenow.com/docs/aypCYVQdO8oFebLMLEI89g "If you want to use a pattern for discovery that's disabled by default, activate it manually.").{#aws-simple-email-service-identity__activating-disabled-pattern-not-customization} Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables. ## Data stored in non-CMDB tables {#aws-simple-email-service-identity__section_aq4_qkq_hfc} Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern. You can review the non-CMDB AWS tables by navigating to AllConfigurationAWS. You can also search the navigation filter for the specific pattern name. {#aws-simple-email-service-identity__table_non_cmdb__entry__2} | Field | Description | |-|-| | Name \[name\] | The email address or domain of the SES identity. | | Object ID \[object_id\] | The email address or domain of the SES identity. | | Verification Status \[verification_status\] | The verification status of the SES identity. For example: Success, Pending, Failed, TemporaryFailure, or NotStarted. | | Configuration Item \[configuration_item\] | References the Cloud Resource \[cmdb_ci_cmp_resource\] table. | [Table 1. AWS Simple Email Service Identity \[cmdb_aws_simple_email_service_identity\]] {#aws-simple-email-service-identity__table_non_cmdb} ## Data stored in CMDB tables {#aws-simple-email-service-identity__section_ggp_ql2_bgc} Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern. {#aws-simple-email-service-identity__table_cmdb__entry__2} | Field | Description | |-|-| | Name \[name\] | The email address or domain of the SES identity. | | Object ID \[object_id\] | The email address or domain of the SES identity. | | Resource type \[resource_type\] | Type of resource. The value is set to AWS::SimpleEmailService::Identity. | | Install Status \[install_status\] | Install status of the resource. Default value is Installed. | | Operational status \[operational_status\] | Operational status of the resource. Default value is Operational. | [Table 2. Cloud Resource \[cmdb_ci_cmp_resource\]] {#aws-simple-email-service-identity__table_cmdb} ## CI relationships {#aws-simple-email-service-identity__section_dc4_ghc_dgc} The Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern creates the following relationships and references to support Amazon SES Identity discovery. References link to records in other tables and don't appear in the CI Relationship \[cmdb_rel_ci\] table. {#aws-simple-email-service-identity__table_relationships__entry__3} | CI | Relationship | CI | |-|-|-| | Cloud Resource \[cmdb_ci_cmp_resource\] | Hosted on::Hosts | AWS Datacenter \[cmdb_ci_aws_datacenter\] | [Table 3. CI relationships] {#aws-simple-email-service-identity__table_relationships} {#aws-simple-email-service-identity__table_ci_references__entry__3} | CI | Field | Referenced CI | |-|-|-| | AWS Simple Email Service Identity \[cmdb_aws_simple_email_service_identity\] | Configuration Item \[configuration_item\] | Cloud Resource \[cmdb_ci_cmp_resource\] | | Key Value \[cmdb_key_value\] | Configuration item \[configuration_item\] | Cloud Resource \[cmdb_ci_cmp_resource\] | [Table 4. CI references] {#aws-simple-email-service-identity__table_ci_references} ## AWS Tag discovery {#aws-simple-email-service-identity__section_lyw_zhc_dgc} The Amazon AWS - Simple Email Service Identity - Extended Inventory (LP) pattern collects tags and populates them in the Key Value \[cmdb_key_value\] table. {#aws-simple-email-service-identity__table_ojy_vss_5hc__entry__2} | Field | Description | |-|-| | Key \[key\] | Tag name. | | Value \[value\] | Tag value. | | Configuration item \[configuration_item\] | References the Cloud Resource \[cmdb_ci_cmp_resource\] table. | [Table 5. Key Value \[cmdb_key_value\]] {#aws-simple-email-service-identity__table_ojy_vss_5hc} *[\>]: and then