---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Amazon SQS Queue

# Amazon SQS Queue pattern-based discovery {#ariaid-title1}

Release version: Australia  
Updated May 13, 2026  
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## Summary of Amazon SQS Queue pattern-based discovery

The Amazon SQS Queue pattern-based discovery enables ServiceNow customers to discover Amazon Simple Queue Service (SQS) queues within their AWS cloud environments.
This discovery populates detailed queue data into both CMDB and non-CMDB tables, supporting comprehensive visibility and management of SQS resources in ServiceNow.
Show full answer Show less  

## Key Features

* **Pattern Activation:** The SQS Queue discovery pattern is disabled by default. Starting with Visibility Content version 6.28.0, enabling or disabling patterns is no longer treated as customization, allowing patterns to receive updates seamlessly.
* **Discovery Prerequisites:** Customers must meet AWS discovery prerequisites and ensure relevant resources are not listed in the Resource Inclusion List to avoid duplicate discoveries.
* **GovCloud Support:** Discovery of AWS GovCloud (US) accounts requires configuring the AWS service account with a datacenter URL.
* **Data Storage:** Discovery data is stored in two types of tables:
  * **Non-CMDB tables:** Populated by the Amazon AWS - SQS Queue - Extended Inventory (LP) pattern, details such as queue URL, FIFO status, and maximum message size are stored in the *cmdbawssqsqueue* table.
  * **CMDB tables:** Core SQS queue details including name, ARN, resource type, install status, and operational status are stored in the *cmdbcicloudmessagingservice* table.
* **CI Relationships and References:** The pattern establishes relationships linking Cloud Messaging Service CIs to AWS Datacenter CIs and references linking queues to their corresponding Cloud Messaging Service records.
* **AWS Tag Collection:** Tags associated with SQS queues are collected and stored in the *cmdbkeyvalue* table, facilitating tag-based management and reporting.

## Practical Benefits

By enabling Amazon SQS Queue discovery, ServiceNow customers gain up-to-date visibility into their AWS messaging infrastructure directly within the ServiceNow CMDB. This facilitates better asset management, dependency mapping, and operational insight. Additionally, support for GovCloud ensures compliance with regional AWS deployments. Tag discovery enhances resource categorization and governance.  
Discovery and Service Mapping Patterns finds Amazon SQS Queues on your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

## Pattern-based discovery and mapping requirements {#aws-sqs-queue__section_rpj_fj2_bgc}

Verify the AWS discovery prerequisites
:   For more information, see the prerequisites section in [AWS discovery using patterns](https://www.servicenow.com/docs/NFaTlkGaSxMWb2bQPsCnCA "Discovery and Service Mapping Patterns uses patterns to discover components of the Amazon AWS Cloud deployment during horizontal discovery. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.").

Remove resources from the Resource Inclusion List table
:   Verify that the relevant resource isn't listed in the Resource Inclusion List \[sa_cloud_inventory_resource_whitelist\] table to avoid duplicate discovery. For more information on removing resources from the Resource
    Inclusion List, see [AWS Resource Inventory discovery with Patterns](https://www.servicenow.com/docs/0pDNq0441mpy~sExfQvvqA "The ServiceNow Discovery and Service Mapping applications can find and map the AWS resources available by AWS Config Service. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.").

Enable the relevant pattern
:   The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see [Activate a disabled pattern](https://www.servicenow.com/docs/aypCYVQdO8oFebLMLEI89g "If you want to use a pattern for discovery that's disabled by default, activate it manually.").{#aws-sqs-queue__activating-disabled-pattern-not-customization}

Configure the Discovery schedule to support GovCloud
:   Discovering AWS GovCloud (US) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see [Create AWS service accounts](https://www.servicenow.com/docs/vpueuFRHMWLNi6dzsJv94A "Create AWS service accounts on the ServiceNow AI Platform to access your AWS account during AWS discovery.").
Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

## Data stored in non-CMDB tables {#aws-sqs-queue__section_aq4_qkq_hfc}

Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - SQS Queue - Extended Inventory (LP) pattern.

You can review the non-CMDB
AWS tables by navigating to AllConfigurationAWS. You can also search the navigation filter for the specific pattern name.  
{#aws-sqs-queue__table_non_cmdb__entry__2}

| Field | Description |
|-|-|
| Name \[name\] | Name of the SQS queue. |
| Object ID \[object_id\] | The Amazon Resource Name (ARN) of the SQS queue. |
| Queue URL \[queue_url\] | The URL of the SQS queue. |
| FIFO Queue \[fifo_queue\] | Indicates whether the queue is a First-In-First-Out (FIFO) queue. * FIFO queue: the value is true * Standard queue: the value is false {#aws-sqs-queue__ul_nvv_gdd_hjc} |
| Maximum Message Size \[maximum_message_size\] | The maximum size of a message that can be sent to the queue, in bytes. |
| Configuration Item \[configuration_item\] | References the Cloud Messaging Service \[cmdb_ci_cloud_messaging_service\] table. |
[Table 1. AWS SQS Queue \[cmdb_aws_sqs_queue\]]

{#aws-sqs-queue__table_non_cmdb}

## Data stored in CMDB tables {#aws-sqs-queue__section_ggp_ql2_bgc}

Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - SQS Queue - Extended Inventory (LP) pattern.  
{#aws-sqs-queue__table_cmdb__entry__2}

| Field | Description |
|-|-|
| Name \[name\] | Name of the SQS queue. |
| Object ID \[object_id\] | The ARN of the SQS queue. |
| Type \[type\] | Type of resource. The value is set to AWS::SQS::Queue. |
| Install Status \[install_status\] | Install status of the resource. Default value is Installed. |
| Operational status \[operational_status\] | Operational status of the resource. Default value is Operational. |
[Table 2. Cloud Messaging Service \[cmdb_ci_cloud_messaging_service\]]

{#aws-sqs-queue__table_cmdb}

## CI relationships {#aws-sqs-queue__section_dc4_ghc_dgc}

The Amazon AWS - SQS Queue - Extended Inventory (LP) pattern creates the following relationships and references to support Amazon SQS Queue discovery. References link to records in other tables and don't appear in the CI Relationship \[cmdb_rel_ci\] table.  
{#aws-sqs-queue__table_relationships__entry__3}

| CI | Relationship | CI |
|-|-|-|
| Cloud Messaging Service \[cmdb_ci_cloud_messaging_service\] | Hosted on::Hosts | AWS Datacenter \[cmdb_ci_aws_datacenter\] |
[Table 3. CI relationships]

{#aws-sqs-queue__table_relationships}  
{#aws-sqs-queue__table_ci_references__entry__3}

| CI | Field | Referenced CI |
|-|-|-|
| AWS SQS Queue \[cmdb_aws_sqs_queue\] | Configuration Item \[configuration_item\] | Cloud Messaging Service \[cmdb_ci_cloud_messaging_service\] |
| Key Value \[cmdb_key_value\] | Configuration item \[configuration_item\] | Cloud Messaging Service \[cmdb_ci_cloud_messaging_service\] |
[Table 4. CI references]

{#aws-sqs-queue__table_ci_references}

## AWS Tag discovery {#aws-sqs-queue__section_lyw_zhc_dgc}

The Amazon AWS - SQS Queue - Extended Inventory (LP) pattern collects tags and populates them in the Key Value \[cmdb_key_value\] table.  
{#aws-sqs-queue__table_ojy_vss_5hc__entry__2}

| Field | Description |
|-|-|
| Key \[key\] | Tag name. |
| Value \[value\] | Tag value. |
| Configuration item \[configuration_item\] | References the Cloud Messaging Service \[cmdb_ci_cloud_messaging_service\] table. |
[Table 5. Key Value \[cmdb_key_value\]]

{#aws-sqs-queue__table_ojy_vss_5hc}

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