--- sourceDocument: Australia IT Operations Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # AWS Storage Gateway Gateway # AWS Storage Gateway Gateway pattern-based discovery {#ariaid-title1} Release version: Australia Updated May 13, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of AWS Storage Gateway Gateway pattern-based discovery The AWS Storage Gateway Gateway pattern-based discovery within ServiceNow's Discovery and Service Mapping Patterns application enables automatic detection and mapping of AWS Storage Gateway Gateways in your cloud environment. This discovery populates both CMDB and non-CMDB tables with detailed gateway information, helping you maintain accurate and up-to-date cloud asset data. Show full answer Show less ## Key Features * **Pattern Activation:** The AWS Storage Gateway pattern is disabled by default. From Visibility Content version 6.28.0 onward, enabling or disabling patterns does not count as a customization and patterns update automatically after upgrades. * **Prerequisites and Setup:** Ensure AWS discovery prerequisites are met, remove relevant resources from the Resource Inclusion List to avoid duplication, and configure discovery schedules appropriately, especially for AWS GovCloud accounts requiring datacenter URL setup. * **Data Population:** The discovery process populates: * **Non-CMDB Tables:** Using the pattern named *Amazon AWS - Storage Gateway Gateway - Extended Inventory (LP)* , detailed gateway data is stored under *cmdbawsstoragegatewaygateway* with fields like gateway name, ARN, type, state, and host environment. * **CMDB Tables:** Related gateway configuration items are stored in *cmdbcicloudgateway* with attributes such as name, ARN, environment, description, install status, and operational status. * **CI Relationships and References:** The discovery establishes relationships such as the gateway being hosted on an AWS Datacenter, supporting a comprehensive service map. * **AWS Tag Discovery:** Tags associated with gateways are collected and stored in the *cmdbkeyvalue* table, linked back to the Cloud Gateway CI, enabling better resource categorization and filtering. ## Practical Benefits for ServiceNow Customers * Automated discovery and accurate mapping of AWS Storage Gateway Gateways streamline cloud asset management within the CMDB. * Maintaining updated gateway status and metadata supports operational visibility and governance. * Integration of AWS tags enhances your ability to organize, filter, and report on cloud resources effectively. * Flexible pattern management ensures your discovery processes stay current without manual customizations during upgrades. Discovery and Service Mapping Patterns finds AWS Storage Gateway Gateways on your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. ## Pattern-based discovery and mapping requirements {#aws-storage-gateway-gateway__section_rpj_fj2_bgc} Verify the AWS discovery prerequisites : For more information, see the prerequisites section in [AWS discovery using patterns](https://www.servicenow.com/docs/NFaTlkGaSxMWb2bQPsCnCA "Discovery and Service Mapping Patterns uses patterns to discover components of the Amazon AWS Cloud deployment during horizontal discovery. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Remove resources from the Resource Inclusion List table : Verify that the relevant resource isn't listed in the Resource Inclusion List \[sa_cloud_inventory_resource_whitelist\] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see [AWS Resource Inventory discovery with Patterns](https://www.servicenow.com/docs/0pDNq0441mpy~sExfQvvqA "The ServiceNow Discovery and Service Mapping applications can find and map the AWS resources available by AWS Config Service. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Enable the relevant pattern : The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see [Activate a disabled pattern](https://www.servicenow.com/docs/aypCYVQdO8oFebLMLEI89g "If you want to use a pattern for discovery that's disabled by default, activate it manually.").{#aws-storage-gateway-gateway__activating-disabled-pattern-not-customization} Configure the Discovery schedule to support GovCloud : Discovering AWS GovCloud (US) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see [Create AWS service accounts](https://www.servicenow.com/docs/vpueuFRHMWLNi6dzsJv94A "Create AWS service accounts on the ServiceNow AI Platform to access your AWS account during AWS discovery."). Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables. ## Data stored in non-CMDB tables {#aws-storage-gateway-gateway__section_aq4_qkq_hfc} Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Storage Gateway Gateway - Extended Inventory (LP) pattern. You can review the non-CMDB AWS tables by navigating to AllConfigurationAWS. You can also search the navigation filter for the specific pattern name. {#aws-storage-gateway-gateway__table_non_cmdb__entry__2} | Field | Description | |-|-| | Name \[name\] | Name of the gateway. | | Object ID \[object_id\] | The Amazon Resource Name (ARN) of the gateway. | | Gateway ID \[gateway_id\] | The unique identifier of the gateway. | | Gateway Type \[gateway_type\] | The type of the gateway. For example: STORED, CACHED, VTL, FILE_S3, or FILE_FSX_SMB. | | Gateway State \[gateway_state\] | The current state of the gateway. The value is RUNNING or SHUTDOWN. | | Host Environment \[host_environment\] | The host environment in which the gateway is running. For example: EC2, VMWARE, HYPER-V, KVM, SNOWBALL, or OTHER. | | Configuration Item \[configuration_item\] | References the Cloud Gateway \[cmdb_ci_cloud_gateway\] table. | [Table 1. AWS Storage Gateway Gateway \[cmdb_aws_storage_gateway_gateway\]] {#aws-storage-gateway-gateway__table_non_cmdb} ## Data stored in CMDB tables {#aws-storage-gateway-gateway__section_ggp_ql2_bgc} Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Storage Gateway Gateway - Extended Inventory (LP) pattern. {#aws-storage-gateway-gateway__table_cmdb__entry__2} | Field | Description | |-|-| | Name \[name\] | Name of the gateway. | | Object ID \[object_id\] | The ARN of the gateway. | | Environment \[environment\] | The host environment in which the gateway is running. For example: EC2, VMWARE, HYPER-V, KVM, SNOWBALL, or OTHER. | | Description \[short_description\] | Type of resource. The value is set to AWS::StorageGateway::Gateway. | | Install Status \[install_status\] | Install status of the resource. Default value is Installed. | | Operational status \[operational_status\] | Operational status of the resource. Default value is Operational. | [Table 2. Cloud Gateway \[cmdb_ci_cloud_gateway\]] {#aws-storage-gateway-gateway__table_cmdb} ## CI relationships {#aws-storage-gateway-gateway__section_dc4_ghc_dgc} The Amazon AWS - Storage Gateway Gateway - Extended Inventory (LP) pattern creates the following relationships and references to support AWS Storage Gateway Gateway discovery. References link to records in other tables and don't appear in the CI Relationship \[cmdb_rel_ci\] table. {#aws-storage-gateway-gateway__table_relationships__entry__3} | CI | Relationship | CI | |-|-|-| | Cloud Gateway \[cmdb_ci_cloud_gateway\] | Hosted on::Hosts | AWS Datacenter \[cmdb_ci_aws_datacenter\] | [Table 3. CI relationships] {#aws-storage-gateway-gateway__table_relationships} {#aws-storage-gateway-gateway__table_ci_references__entry__3} | CI | Field | Referenced CI | |-|-|-| | AWS Storage Gateway Gateway \[cmdb_aws_storage_gateway_gateway\] | Configuration Item \[configuration_item\] | Cloud Gateway \[cmdb_ci_cloud_gateway\] | | Key Value \[cmdb_key_value\] | Configuration item \[configuration_item\] | Cloud Gateway \[cmdb_ci_cloud_gateway\] | [Table 4. CI references] {#aws-storage-gateway-gateway__table_ci_references} ## AWS Tag discovery {#aws-storage-gateway-gateway__section_lyw_zhc_dgc} The Amazon AWS - Storage Gateway Gateway - Extended Inventory (LP) pattern collects tags and populates them in the Key Value \[cmdb_key_value\] table. {#aws-storage-gateway-gateway__table_ojy_vss_5hc__entry__2} | Field | Description | |-|-| | Key \[key\] | Tag name. | | Value \[value\] | Tag value. | | Configuration item \[configuration_item\] | References the Cloud Gateway \[cmdb_ci_cloud_gateway\] table. | [Table 5. Key Value \[cmdb_key_value\]] {#aws-storage-gateway-gateway__table_ojy_vss_5hc} *[\>]: and then