--- sourceDocument: Australia IT Operations Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # AWS Systems Manager Document # AWS Systems Manager Document pattern-based discovery {#ariaid-title1} Release version: Australia Updated May 13, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of AWS Systems Manager Document pattern-based discovery The AWS Systems Manager Document pattern-based discovery enables ServiceNow customers to find and map AWS Systems Manager Documents within their cloud environment. This process is part of the Discovery and Service Mapping Patterns application and requires meeting specific AWS discovery prerequisites and managing resource inclusion lists to avoid duplicate discovery. Show full answer Show less Activation of the relevant discovery pattern is necessary, as it is disabled by default. With Visibility Content version 6.28.0 and later, activating or deactivating patterns is streamlined and preserves update compatibility. ## Key Features * **Dual Data Storage:** Discovery populates information both in CMDB and non-CMDB tables, offering comprehensive data management. * **Non-CMDB Data:** The Amazon AWS - Systems Manager Document - Extended Inventory (LP) pattern stores detailed document data, such as name, ARN, format, type, version, owner, author, display name, and review status, in the non-CMDB table *cmdbawssystemsmanagerdocument*. * **CMDB Data:** Core resource information is stored in the *cmdbcicmpresource* table with fields including name, ARN, resource type (set to AWS::SystemsManager::Document), install status, and operational status. * **CI Relationships and References:** The pattern creates relationships linking Systems Manager Documents to AWS Datacenters and references connecting CMDB and non-CMDB records to maintain data integrity and context. * **AWS Tag Discovery:** Tags associated with discovered documents are collected and stored in the *cmdbkeyvalue* table, linked to the appropriate cloud resource for effective tagging management. ## Practical Use and Benefits By leveraging this pattern-based discovery, ServiceNow customers can automate the identification and mapping of AWS Systems Manager Documents across their cloud infrastructure. This supports accurate CMDB population, enabling better visibility, governance, and operational management of AWS resources. Ensuring the pattern is enabled and resources are properly managed in the Resource Inclusion List prevents duplication and maintains discovery efficiency. The structured storage of detailed document attributes and tags facilitates rich reporting and compliance tracking within ServiceNow. Discovery and Service Mapping Patterns finds AWS Systems Manager Documents on your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. ## Pattern-based discovery and mapping requirements {#aws-systems-manager-document__section_rpj_fj2_bgc} Verify the AWS discovery prerequisites : For more information, see the prerequisites section in [AWS discovery using patterns](https://www.servicenow.com/docs/NFaTlkGaSxMWb2bQPsCnCA "Discovery and Service Mapping Patterns uses patterns to discover components of the Amazon AWS Cloud deployment during horizontal discovery. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Remove resources from the Resource Inclusion List table : Verify that the relevant resource isn't listed in the Resource Inclusion List \[sa_cloud_inventory_resource_whitelist\] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see [AWS Resource Inventory discovery with Patterns](https://www.servicenow.com/docs/0pDNq0441mpy~sExfQvvqA "The ServiceNow Discovery and Service Mapping applications can find and map the AWS resources available by AWS Config Service. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Enable the relevant pattern : The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see [Activate a disabled pattern](https://www.servicenow.com/docs/aypCYVQdO8oFebLMLEI89g "If you want to use a pattern for discovery that's disabled by default, activate it manually.").{#aws-systems-manager-document__activating-disabled-pattern-not-customization} Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables. ## Data stored in non-CMDB tables {#aws-systems-manager-document__section_aq4_qkq_hfc} Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Systems Manager Document - Extended Inventory (LP) pattern. You can review the non-CMDB AWS tables by navigating to AllConfigurationAWS. You can also search the navigation filter for the specific pattern name. {#aws-systems-manager-document__table_non_cmdb__entry__2} | Field | Description | |-|-| | Name \[name\] | Name of the Systems Manager document. | | Object ID \[object_id\] | The Amazon Resource Name (ARN) of the document, in the following format: `arn:aws:ssm:{region}:{account-id}:document/{document-name}`. | | Document Format \[document_format\] | The format of the document. The value is JSON, YAML, or TEXT. | | Document Type \[document_type\] | The type of the document. For example: Command, Automation, Session, Policy, or Package. | | Document Version \[document_version\] | The document version. | | Owner \[owner\] | The AWS account ID that owns the document. | | Author \[author\] | The author of the document. | | Display Name \[display_name\] | The display name of the document. | | Review Status \[review_status\] | The review status of the document. The value is APPROVED, PENDING, REJECTED, or NOT_REVIEWED. | | Configuration Item \[configuration_item\] | References the Cloud Resource \[cmdb_ci_cmp_resource\] table. | [Table 1. AWS Systems Manager Document \[cmdb_aws_systems_manager_document\]] {#aws-systems-manager-document__table_non_cmdb} ## Data stored in CMDB tables {#aws-systems-manager-document__section_ggp_ql2_bgc} Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Systems Manager Document - Extended Inventory (LP) pattern. {#aws-systems-manager-document__table_cmdb__entry__2} | Field | Description | |-|-| | Name \[name\] | Name of the Systems Manager document. | | Object ID \[object_id\] | The ARN of the document, in the following format: `arn:aws:ssm:{region}:{account-id}:document/{document-name}`. | | Resource type \[resource_type\] | Type of resource. The value is set to AWS::SystemsManager::Document. | | Install Status \[install_status\] | Install status of the resource. Default value is Installed. | | Operational status \[operational_status\] | Operational status of the resource. Default value is Operational. | [Table 2. Cloud Resource \[cmdb_ci_cmp_resource\]] {#aws-systems-manager-document__table_cmdb} ## CI relationships {#aws-systems-manager-document__section_dc4_ghc_dgc} The Amazon AWS - Systems Manager Document - Extended Inventory (LP) pattern creates the following relationships and references to support AWS Systems Manager Document discovery. References link to records in other tables and don't appear in the CI Relationship \[cmdb_rel_ci\] table. {#aws-systems-manager-document__table_relationships__entry__3} | CI | Relationship | CI | |-|-|-| | Cloud Resource \[cmdb_ci_cmp_resource\] | Hosted on::Hosts | AWS Datacenter \[cmdb_ci_aws_datacenter\] | [Table 3. CI relationships] {#aws-systems-manager-document__table_relationships} {#aws-systems-manager-document__table_ci_references__entry__3} | CI | Field | Referenced CI | |-|-|-| | AWS Systems Manager Document \[cmdb_aws_systems_manager_document\] | Configuration Item \[configuration_item\] | Cloud Resource \[cmdb_ci_cmp_resource\] | | Key Value \[cmdb_key_value\] | Configuration item \[configuration_item\] | Cloud Resource \[cmdb_ci_cmp_resource\] | [Table 4. CI references] {#aws-systems-manager-document__table_ci_references} ## AWS Tag discovery {#aws-systems-manager-document__section_lyw_zhc_dgc} The Amazon AWS - Systems Manager Document - Extended Inventory (LP) pattern collects tags and populates them in the Key Value \[cmdb_key_value\] table. {#aws-systems-manager-document__table_ojy_vss_5hc__entry__2} | Field | Description | |-|-| | Key \[key\] | Tag name. | | Value \[value\] | Tag value. | | Configuration item \[configuration_item\] | References the Cloud Resource \[cmdb_ci_cmp_resource\] table. | [Table 5. Key Value \[cmdb_key_value\]] {#aws-systems-manager-document__table_ojy_vss_5hc} *[\>]: and then