--- sourceDocument: Australia IT Operations Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # AWS Transfer Family Server # AWS Transfer Family Server pattern-based discovery {#ariaid-title1} Release version: Australia Updated May 13, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of AWS Transfer Family Server pattern-based discovery The AWS Transfer Family Server pattern-based discovery enables ServiceNow customers to detect and map AWS Transfer Family Servers within their cloud environments using Discovery and Service Mapping Patterns. This capability integrates AWS Transfer Family Server data into both CMDB and non-CMDB tables, providing detailed insights into server configurations, states, and relationships. Show full answer Show less ## Key Features * **Pattern Activation:** The AWS Transfer Family Server discovery pattern is disabled by default and must be enabled. From Visibility Content version 6.28.0, pattern activation status will persist across updates without being treated as a customization. * **Prerequisites and Resource Management:** Customers must verify AWS discovery prerequisites and ensure relevant resources are removed from the Resource Inclusion List table to prevent duplicate discoveries. * **Data Population:** Discovery populates detailed server data in CMDB tables (notably `cmdbawstransferfamilyserver` and `cmdbcicmpresource`) and extended inventory details in non-CMDB tables accessible under the AWS configuration section. * **Comprehensive Server Details:** Captured fields include server ID, ARN, endpoint type (PUBLIC, VPC, VPCENDPOINT), identity provider type (e.g., SERVICEMANAGED, APIGATEWAY), server state, user count, and logging role. * **CI Relationships and References:** The discovery pattern creates essential relationships such as hosting on AWS Datacenters and references between AWS Transfer Family Server records and Cloud Resource configuration items to maintain accurate CMDB mapping. * **AWS Tag Collection:** AWS tags are collected and stored in the Key Value table, linking tag names and values back to the relevant cloud resources. ## Practical Benefits for ServiceNow Customers * **Accurate Cloud Asset Visibility:** Gain precise visibility into AWS Transfer Family Servers, their configurations, and operational status within your CMDB. * **Improved Configuration Management:** Maintain updated server details, relationships, and metadata to support IT service management, compliance, and governance. * **Enhanced Discovery Efficiency:** Avoid duplicate resource discovery by managing the Resource Inclusion List and activating the necessary discovery patterns appropriately. * **Tag-Based Management:** Utilize AWS tag data for organizing and filtering cloud resources effectively within ServiceNow. Discovery and Service Mapping Patterns finds AWS Transfer Family Servers on your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. ## Pattern-based discovery and mapping requirements {#aws-transfer-family-server__section_rpj_fj2_bgc} Verify the AWS discovery prerequisites : For more information, see the prerequisites section in [AWS discovery using patterns](https://www.servicenow.com/docs/NFaTlkGaSxMWb2bQPsCnCA "Discovery and Service Mapping Patterns uses patterns to discover components of the Amazon AWS Cloud deployment during horizontal discovery. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Remove resources from the Resource Inclusion List table : Verify that the relevant resource isn't listed in the Resource Inclusion List \[sa_cloud_inventory_resource_whitelist\] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see [AWS Resource Inventory discovery with Patterns](https://www.servicenow.com/docs/0pDNq0441mpy~sExfQvvqA "The ServiceNow Discovery and Service Mapping applications can find and map the AWS resources available by AWS Config Service. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store."). Enable the relevant pattern : The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see [Activate a disabled pattern](https://www.servicenow.com/docs/aypCYVQdO8oFebLMLEI89g "If you want to use a pattern for discovery that's disabled by default, activate it manually.").{#aws-transfer-family-server__activating-disabled-pattern-not-customization} Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables. ## Data stored in non-CMDB tables {#aws-transfer-family-server__section_aq4_qkq_hfc} Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Transfer Family Server - Extended Inventory (LP) pattern. You can review the non-CMDB AWS tables by navigating to AllConfigurationAWS. You can also search the navigation filter for the specific pattern name. {#aws-transfer-family-server__table_non_cmdb__entry__2} | Field | Description | |-|-| | Name \[name\] | The server ID, used as the display name. | | Object ID \[object_id\] | The Amazon Resource Name (ARN) of the server. | | Server ID \[server_id\] | The unique identifier of the Transfer Family server. | | Endpoint Type \[endpoint_type\] | The type of endpoint for the server. The value is PUBLIC, VPC, or VPC_ENDPOINT. | | Identity Provider Type \[identity_provider_type\] | The mode of authentication for the server. For example: SERVICE_MANAGED, API_GATEWAY, AWS_DIRECTORY_SERVICE, or AWS_LAMBDA. | | State \[state\] | The current state of the server. For example: ONLINE, OFFLINE, STARTING, STOPPING, START_FAILED, or STOP_FAILED. | | User Count \[user_count\] | The number of users assigned to the server. | | Logging Role \[logging_role\] | The ARN of the IAM role used to write transfer activity to Amazon CloudWatch Logs. | | Configuration Item \[configuration_item\] | References the Cloud Resource \[cmdb_ci_cmp_resource\] table. | [Table 1. AWS Transfer Family Server \[cmdb_aws_transfer_family_server\]] {#aws-transfer-family-server__table_non_cmdb} ## Data stored in CMDB tables {#aws-transfer-family-server__section_ggp_ql2_bgc} Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Transfer Family Server - Extended Inventory (LP) pattern. {#aws-transfer-family-server__table_cmdb__entry__2} | Field | Description | |-|-| | Name \[name\] | The server ID, used as the display name. | | Object ID \[object_id\] | The ARN of the server. | | Resource type \[resource_type\] | Type of resource. The value is set to AWS::TransferFamily::Server. | | Install Status \[install_status\] | Install status of the resource. Default value is Installed. | | Operational status \[operational_status\] | Operational status of the resource. Default value is Operational. | [Table 2. Cloud Resource \[cmdb_ci_cmp_resource\]] {#aws-transfer-family-server__table_cmdb} ## CI relationships {#aws-transfer-family-server__section_dc4_ghc_dgc} The Amazon AWS - Transfer Family Server - Extended Inventory (LP) pattern creates the following relationships and references to support AWS Transfer Family Server discovery. References link to records in other tables and don't appear in the CI Relationship \[cmdb_rel_ci\] table. {#aws-transfer-family-server__table_relationships__entry__3} | CI | Relationship | CI | |-|-|-| | Cloud Resource \[cmdb_ci_cmp_resource\] | Hosted on::Hosts | AWS Datacenter \[cmdb_ci_aws_datacenter\] | [Table 3. CI relationships] {#aws-transfer-family-server__table_relationships} {#aws-transfer-family-server__table_ci_references__entry__3} | CI | Field | Referenced CI | |-|-|-| | AWS Transfer Family Server \[cmdb_aws_transfer_family_server\] | Configuration Item \[configuration_item\] | Cloud Resource \[cmdb_ci_cmp_resource\] | | Key Value \[cmdb_key_value\] | Configuration item \[configuration_item\] | Cloud Resource \[cmdb_ci_cmp_resource\] | [Table 4. CI references] {#aws-transfer-family-server__table_ci_references} ## AWS Tag discovery {#aws-transfer-family-server__section_lyw_zhc_dgc} The Amazon AWS - Transfer Family Server - Extended Inventory (LP) pattern collects tags and populates them in the Key Value \[cmdb_key_value\] table. {#aws-transfer-family-server__table_ojy_vss_5hc__entry__2} | Field | Description | |-|-| | Key \[key\] | Tag name. | | Value \[value\] | Tag value. | | Configuration item \[configuration_item\] | References the Cloud Resource \[cmdb_ci_cmp_resource\] table. | [Table 5. Key Value \[cmdb_key_value\]] {#aws-transfer-family-server__table_ojy_vss_5hc} *[\>]: and then