---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Azure Automation Account

# Azure Automation Account pattern-based discovery {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
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## Summary of Azure Automation Account pattern-based discovery

The Azure Automation Account pattern-based discovery in ServiceNow uses Discovery and Service Mapping Patterns to identify Azure services within your cloud environment.
This process helps populate both CMDB and non-CMDB tables with detailed information about Azure Automation Accounts, enabling better cloud resource management and visibility.
Show full answer Show less  

## Key Requirements and Setup

* **Permissions:** Verify REST API permissions by consulting the Cloud Discovery patterns spreadsheet, which details necessary user permissions, pattern names, CI classes, and vendor documentation links. This spreadsheet is updated quarterly.
* **Azure prerequisites:** Ensure Microsoft Azure discovery prerequisites are met as outlined in the related documentation.
* **Resource Inclusion List:** Confirm that relevant resources are not in the Resource Inclusion List \[sacloudinventoryresourcewhitelist\] to prevent duplicate discoveries.
* **Pattern Activation:** The pattern for Azure Automation Account is disabled by default. From Visibility Content version 6.28.0 onward, activating or deactivating patterns is not treated as customization and patterns reset to the latest version after upgrades while retaining activation status.
* **Discovery Schedule:** When discovering Azure GovCloud (US) accounts, configure the discovery schedule using the appropriate datacenter URL for Azure service accounts.

## Data Management

The discovery process populates data in two types of tables:

* **Non-CMDB Tables:** Running the Azure - Automation Account - Extended Inventory (LP) pattern populates non-CMDB tables, accessible via the Azure section in Configuration. Key fields include authentication settings, managed identity, location, resource group, subscription and tenant IDs, and public network access configuration.
* **CMDB Tables:** The same pattern populates the CMDB Cloud Resource \[cmdbcicmpresource\] table with fields such as install status, location, name, object ID, operational status, and resource type (set to microsoft.automation/automationaccounts).

## Configuration Item (CI) Relationships

The pattern establishes relationships that support discovery and mapping, including:

* CI Resource Group containing the Cloud Resource
* Cloud Resource hosted on Azure Datacenter
* Azure Automation Account referencing the Cloud Resource

## Tag Discovery

The pattern collects Azure tags and stores them in the Key Value \[cmdbkeyvalue\] table, capturing tag names and values to enhance resource metadata and classification.

## Practical Benefits for ServiceNow Customers

* Automated, accurate discovery of Azure Automation Accounts to maintain an up-to-date CMDB.
* Improved visibility into Azure resource configurations, authentication settings, and operational status.
* Support for compliance and governance through detailed tagging and resource relationships.
* Streamlined discovery management with pattern activation flexibility and avoidance of duplicate data.  
Discovery and Service Mapping Patterns finds Azure services on your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

## Pattern-based discovery and mapping requirements {#azure-automation-account__section_ipy_53n_jfc}

Verify the REST API permissions
:   Download the [Cloud Discovery patterns spreadsheet](https://downloads.docs.servicenow.com/resource/enus/api/servicenow-discovery-patterns-api-details.xlsx) so you can grant user permissions required for running the Discovery patterns. In addition to permissions, the spreadsheet also includes useful information such as pattern names, types, CI Classes, and links to vendor documentation. New patterns are available quarterly, so check periodically to be sure you have the latest version of the spreadsheet.{#azure-automation-account__cloud-discovery-api-ph-short-prereq}

Verify the Microsoft Azure discovery prerequisites{#azure-automation-account__verify-azure-discovery-prerequisites-dlentry}
:   For more information, see the prerequisites section in [Microsoft Azure Cloud discovery using patterns](https://www.servicenow.com/docs/e2521~KHAw8EO7j1nC9QMA "Discovery uses multiple patterns to discover components of the Microsoft Azure Cloud deployment during horizontal discovery. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.").

Remove resources from the Resource Inclusion List table{#azure-automation-account__remove-resource-inclusion-list-azure}
:   Verify that the relevant resource isn't listed in the Resource Inclusion List \[sa_cloud_inventory_resource_whitelist\] table to avoid duplicate discovery. For more information on removing resources from the Resource
    Inclusion List, see [Microsoft Azure resource inventory discovery](https://www.servicenow.com/docs/tO3nNqXv4zOe7q99krvAnA "The ServiceNow Discovery application uses the Azure Resource Inventory (LP) pattern to find resources available through Azure that don’t have a dedicated pattern. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.").

Enable the relevant pattern{#azure-automation-account__enable-pattern-reuse-dlentry}
:   The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see [Activate a disabled pattern](https://www.servicenow.com/docs/aypCYVQdO8oFebLMLEI89g "If you want to use a pattern for discovery that's disabled by default, activate it manually.").{#azure-automation-account__activating-disabled-pattern-not-customization}

Configure the Discovery schedule to support GovCloud{#azure-automation-account__configure-govcloud-azure-dlentry}
:   Discovering Azure GovCloud (US) accounts requires using a datacenter URL when setting up an Azure service account. For more information, see [Set up Azure service accounts](https://www.servicenow.com/docs/XKQpJvxWTKNL58XCkRHVxA "Create and configure cloud service accounts at ServiceNow AI Platform for the corresponding Microsoft Azure accounts.").{#azure-automation-account__configure-govcloud-azure-dd}
{#azure-automation-account__configure-govcloud-azure-dd} Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

## Data stored in non-CMDB tables {#azure-automation-account__section_aq4_qkq_hfc}

Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Azure - Automation Account - Extended Inventory(LP) pattern.

You can review the non-CMDB
Azure tables by navigating to AllConfigurationAzure. You can also search the navigation filter for the specific pattern name.  
{#azure-automation-account__section_aq4_qkq_hfc__entry__2}

| Field | Description |
|-|-|
| Disable Local Auth \[disable_local_auth\] | A setting indicating whether local authentication is disabled for the resource. |
| Identity \[identity\] | The managed identity associated with the resource. |
| Location \[location\] | The geographical location where the resource is hosted. |
| Object Id \[object_id\] | The unique identifier of the resource. |
| Public Network Access \[public_network_access\] | The configuration status of public network access for the resource. |
| Resource Group \[resource_group\] | Name of the resource group. |
| Subscription Id \[subscription_id\] | The subscription ID. |
| Tenant Id \[tenant_id\] | The identifier for the Azure Active Directory tenant associated with the resource. |
| Configuration Item \[configuration_item\] | References the Cloud Resource \[cmdb_ci_cmp_resource\] table. |
[Table 1. Azure Automation Account \[cmdb_azure_automation_automation_account\]]

## Data stored in CMDB tables

Discovery and Service Mapping Patterns application populates data in the CMDB when running the Azure - Automation Account - Extended Inventory(LP) pattern.  
{#azure-automation-account__entry__22}

| Field | Description |
|-|-|
| Install Status \[install_status\] | Install status of the resource. Default value is Installed. |
| Location \[location\] | The geographical location where the resource is hosted. |
| Name \[name\] | The name of the resource. |
| Object ID \[object_id\] | The unique identifier of the resource. |
| Operational status \[operational_status\] | Operational status of the resource. Default value is Operational. |
| Resource type \[resource_type\] | Type of resource. The value is set to microsoft.automation/automationaccounts. |
[Table 2. Cloud Resource \[cmdb_ci_cmp_resource\]]

## CI relationships

The pattern creates these relationships to support discovery.
{#azure-automation-account__entry__37}

| CI | Relationship | CI |
|-|-|-|
| Resource Group \[cmdb_ci_resource_group\] | Contains::Contained by | Cloud Resource \[cmdb_ci_cmp_resource\] |
| Cloud Resource \[cmdb_ci_cmp_resource\] | Hosted on::Hosts | Azure Datacenter \[cmdb_ci_azure_datacenter\] |
| Azure Automation Account \[cmdb_azure_automation_automation_account\] | References | Cloud Resource \[cmdb_ci_cmp_resource\] |
[ ]

## Azure tag discovery {#azure-automation-account__section_ezc_jwt_jfc}

The pattern collects tags and populates them in the Key Value \[cmdb_key_value\] table. {#azure-automation-account__table_axq_spc_y2c__entry__2}

| Field | Description |
|-|-|
| Key \[key\] | Tag name. |
| Value \[value\] | Tag value. |
[Table 3. Key Value \[cmdb_key_value\]]

{#azure-automation-account__table_axq_spc_y2c}

*[\>]: and then